Signature Success, Sales Executive
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Job Category
Customer Success
Job Details
About Salesforce
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The Salesforce Success Plan Sales team is seeking an outstanding seller to join our APAC team. The successful candidate will be supporting our APAC business to position and sell our Signature Success Plan to our customers. The Signature bundle of Success Manager, Mission Critical Support, and Proactive Monitoring are used to deliver Salesforce's most proactive and personalized support experience.The Signature Success Plan AE will be encouraged to scope opportunities and position the value proposition for Signature with internal and external customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.
Duties & Responsibilities:
- Achieve and exceed revenue targets for Signature Success plans.
- Build strong relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.
- Cultivate and manage a pipeline of sales opportunities, accurately forecast sales, log activities
- Collaborate with internal Account teams to drive an effective sales process for Signature Success from Identification, through Qualification, Discover, Selling and Commercial Negotiation.
- Create compelling presentations and perspectives to drive Signature Success sales with customer value realisation including use of financial and business metrics.
- Evangelise Signature Success internally and externally. Act as subject matter expert for Success Cloud products.
- Collaborate effectively with other parts of the organisation, including, but not limited to: License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.
- Travel up to 20%
Qualifications:
- Experience in Sales, Marketing, or Services (consulting sales, technical sales or support sales) required.
- Proven track record in Enterprise sales and achieving against a revenue target.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- CRM or Marketing automation application experience: Salesforce product experience a plus
- Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
- Excellent relationship-building skills with a demonstrable experience in growing and nurturing relationships
- Strong written and verbal communication skills. English proficiency required
- Outstanding presentation skills are required including the ability to adapt style based on the audience and present complex ideas.
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Posting Statement
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
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