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Senior Manager, Solution Engineering-Public Sector: MuleSoft

Today• Seattle, WA

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Job Category
Sales

Job Details

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MuleSoft Solution Engineering Senior Manager, SLED+NGO Segments

At MuleSoft, we're on a mission to help organizations unlock the power of their data and applications. Through our Anypoint Platform, we empower our SLED+NGO customers and prospects to become truly composable enterprises, rapidly delivering connected experiences and modernizing their IT landscapes. If you're passionate about driving digital transformation and enabling critical public services through leading-edge integration and API technology, this is the role for you. Your leadership will be critical in guiding SLED organizations to establish cutting-edge capabilities, leveraging MuleSoft's Anypoint Platform to orchestrate AI-powered solutions, enable agent-driven automation (Agentforce), and unify disparate data sources with Data Cloud for real-time insights and hyper-personalized experiences.

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We're looking for an exceptional leader to join our Solution Engineering team focused on the State, Local, NGO and Education (SLED+NGO) segments. If you possess proven leadership, deep intellectual curiosity, superb problem-solving abilities, and an unwavering belief that the right technology can solve any challenge, you're the ideal candidate for this pivotal position.

As a MuleSoft Solution Engineering Senior Manager, SLED+NGO Segments, you'll be a vital player-coach within our SE leadership team. You'll collaborate closely with Sales and Customer Success to drive significant impact for our SLED+NGO customers. You'll directly manage an existing team of Solution Engineers, and your responsibilities will include:

  • Team Leadership & Development: Directly managing, mentoring, and developing a high-performing team of Solution Engineers. This includes resource allocation, conducting performance reviews, fostering professional growth, and ensuring team members are enabled for success in the SLED+NGO market.
  • Strategic Engagement: Participating in key customer opportunities, building strong executive relationships, and providing technical leadership to secure strategic wins within the SLED+NGO sector.
  • Technical & Sales Guidance: Offering expert guidance to your team on complex integration challenges, API strategies, and effective sales approaches tailored to public sector procurement and requirements.
  • Cross-Functional Collaboration: Serving as a crucial liaison between your team, SLED+NGO Sales Leadership, Product Management, Professional Services, and other internal stakeholders to ensure alignment, gather feedback, and advocate for the needs of the SLED+NGO market.
  • Market Enablement: Empowering your team to articulate the value of MuleSoft's Anypoint Platform for digital transformation, legacy modernization, and citizen/student service delivery within State, Local, NGO, and Education environments.

You'll need excellent strategic selling skills and the ability to navigate the unique landscapes of government and educational institutions.

What You Bring:

  • 7+ Years of Proven Leadership: Demonstrated experience in people management, team leadership, or significant program/project leadership, ideally within a technical pre-sales or consulting environment.
  • Executive Presence: A strong record of delivering compelling and impactful executive presentations and the ability to coach and mentor your team in these critical skills.
  • Exceptional Communication: Solid verbal, written, and interpersonal communication skills, adept at translating complex technical concepts for diverse audiences.
  • SLED+NGO Sector Knowledge: Strong understanding, interest, or direct background working with State, Local Government, NGO, or Educational institutions.
  • 10+ years of proven technical acumen: Deep understanding and technical expertise in enterprise integration patterns, APIs, microservices, cloud architectures (e.g., AWS, Azure, GCP), and enterprise software and how MuleSoft delivers on it's promise to "connect anything and change everything".
  • Problem Solver & Collaborator: Ability to work effectively within a team to solve complex business and technical challenges in varied political and organizational environments.
  • Agile & Organized: Proven time management and prioritization skills in a dynamic sales environment.
  • Travel Readiness: Ability to travel domestically as needed (up to 50%).

Bonus Points For:

  • Prior Solution Engineering leadership experience, especially within the SLED+NGO or public sector.
  • Direct experience with MuleSoft's Anypoint Platform in a technical or pre-sales capacity or professional services capacity.
  • Experience with other integration platforms or enterprise middleware solutions.
  • Relevant industry certifications (e.g., TOGAF, AWS Certified Solutions Architect, MuleSoft Certifications, Agentforce, Salesforce, etc).

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $183,400 to $280,980.

For Washington-based roles, the base salary hiring range for this position is $183,400 to $280,980.

For Washington D.C based roles, the base salary hiring range for this position is $183,400 to $280,980.

For California-based roles, the base salary hiring range for this position is $183,400 to $280,980.

Client-provided location(s): Seattle, WA, Indianapolis, IN, New York, NY, Flexible / Remote, Washington, DC, Dallas, TX
Job ID: Salesforce-JR304748
Employment Type: FULL_TIME
Posted: 2025-07-23T12:52:19

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits

  • Parental Benefits

    • Adoption Leave
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources

  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities

  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings

  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Sabbatical
    • Volunteer Time Off

  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling

  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
    • Work Visa Sponsorship

  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Unconscious Bias Training
    • Diversity, Equity, and Inclusion Program

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