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Job Category
Enterprise Technology & Infrastructure
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Role Description
Salesforce is looking for a Sr Engineering Manager in the Infrastructure Engineering - Client organization. This role will have responsibility for managing a team of Engineers who are responsible for supporting our Mobile Device Fleet and Configuration Management tools in use across our IOS and Android Devices. This role will be responsible for leading a team of Engineers who are driving client technology advancements, architecture, and engineering initiatives. Responsibilities for this role will include overseeing the team that has the following responsibilities: end to end management of IOS Android and other Mobile Endpoint devices, architecture, solution design, roadmaps, operations, policy management, Configuration Management Tools, and Tier 3 type escalations.
Job - Responsibilities
- Lead the Enterprise Mobility Management (EMM) and Configuration Management Engineering teams to deliver a world-class experience for Salesforce employees, contractors, and outsourced partners.
- Provide end-to-end management of the EMM client platforms including building roadmaps, architecture, solution design, engineering and operations.
- Coach the team for current and future success.
- Actively work to automate (where possible)
- Leverage agile work management practices, including story and sprint planning to track deliverables.
- Identify requirements for capacity planning, system optimization, scaling, and performance, focusing with the team on ensuring high availability for IT systems
- Communicate effectively with leadership, peers, stakeholders, and end users regarding system and endpoint activities
- Partner with stakeholders, product owners and scrum masters to ensure work prioritization and resource allocation.
- Manage the End-to-end lifecycle management of Mobile Device Management Platform client devices.
- Work with with Approved vendors and outside partners to ensure that Salesforce's Mobile Device fleet is secure and above industry standards
Required Qualifications, Skills and Experience
- 7+ years of management experience within a technology organization
- Prior experience leading a team of senior engineers
- Experience managing people and systems in a large scale enterprise environment
- Experience in technical delivery of large scale infrastructure projects with multiple dependencies across teams
- Ability to thrive in fast-paced environments where the only constant is change
- Excellent interpersonal and communication skills with a passion for people development and a track record for developing talent
- Builds effective relationships with direct reports, peers and stakeholders
Personal Characteristics
- High integrity and humility
- Performance Driven
- Excellent interpersonal and relationship skills
- Leads with transparency to build trust with internal and external partners
- Thrives in a dynamic, fast-paced, results oriented environment
ABOUT SALESFORCE
Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?
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Posting Statement
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