Sales Compensation Analyst
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Job Category
Finance
Job Details
About Salesforce
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About this position:
Salesforce utilizes our platform for sales enablement, customer sales and the sales commissioning processes. The Global Incentive Operations Senior Analyst is responsible for the completion and accuracy of order to commission quota retirement process in our Salesforce application. The Global Incentive Operations Senior Analyst will be critical in defining and managing the processes for new quota retirement approaches, including differentiation for channels, products and complex coverage models. This individual must be capable of providing guidance on resolution while adhering to policies and process. The end result is excellence in performance and process for the integration of Salesforce with our cloud-based commissions system, Xactly. This role is critical to our monthly and quarterly commission processes and is an outstanding opportunity to work with our Global Revenue Operations Team in the process of order based commission crediting.
Responsibilities:
Support a global monthly process and cut-off as part of our sales and commissions process.
Support both Sales Ops and the greater Global Incentive teams with training and guidance. Assist in researching customer activity to clarify complex transactions and processes.
Frequent communication with account executives and sales management via commission cases and become the trusted advisor to our Sales teams. Process corrections and adjustments as they arise.
Provide recommendations to sales leadership and the internal comp management team regarding exceptions requests and case escalations.
Create reports to identify and analyze outliers and determine a systematic manner to adjust according to business rules.
Be a lead resource for sales account executives, sales operations and sales commission team on policy and process regarding sales commissions and applying it to specific transactions.
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Understand data models, related objects and sales order processes within Salesforce to be able to analyze gaps and implement processes based on existing functionality.
Provide reporting and analysis of complex sales transactions and orders. Create and drive value-add analytics on ad hoc requests from the business and key stakeholders.
Create policy and process changes while ensuring proper documentation.
Provide sign-off on completion of review process on a monthly and quarterly basis. Complete and prioritize work as required.
Liaise with project management teams to support strategic business initiatives for growth and scale including setting business rules for IT configuration, determining appropriate business policy for new endeavors and facilitating change management process for current organizational priorities
Required Experience:
Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Strong skills in use of order management or similar systems, preferably previous experience in a CRM environment
Strong problem solving and superior critical thinking skills, the ability to connect the dots
Communicates effectively across functional groups
Strong analytical, written and oral communication skills; detail and process-oriented
Works independently and as a strong team player
Responsive to tight deadlines and ability to prioritize appropriately
Ability to work in a dynamic and fast paced environment
Working knowledge of CRM, SOQL, SQL, Python to present large volumes of data in an easy-to-understand narrative.
Experience in automated sales commissions systems and their set-up and operation is a plus (e.g. Xactly, Callidus, Oracle EIM, etc.).
Advanced skills in MS Excel
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
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