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Job Category
Employee Success
Job Details
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The Recruiting Operations Specialist, is a vital member of our Global Operations Centre (GOC) in Hyderabad, playing a key role in ensuring the smooth and efficient functioning of our global recruiting organization.
The role will cover a breadth of partnerships and require familiarity with processes across Employee Success (HR) that touch on recruiting in any capacity. The incumbent should be comfortable in communicating with various groups within and outside of the organization (Candidates, Employees, Legal, Background Vendors, Hiring Managers, ESBPs, etc).
Responsibilities:
- Work on the cases received in the Recruitment Operations Queue. Follow through to ensure case is resolved and closed appropriately and satisfactorily.
- Perform all Recruitment Audits (daily, weekly, monthly, quarterly, and off-cycle audits) and adhere to compliance
- Perform Background Investigation/Adjudication for Candidates.
- Work within and outside of recruiting (Candidates, Employees, Legal, Background Vendors, Hiring Managers, ESBPs, Recruiting Coordinators, etc) and provide excellent customer services to these client groups.
- Partner with various internal compliance teams, external government agencies, and vendors to usher employees throughout the process.
- Partner closely with Business Technology (BT) and HR Technology teams and perform system testing for recruitment related enhancements
- Generating reports and dashboards to provide insights into recruitment operations performance.
- Support and partner with a global teams, as we have team members and stakeholders in all regions (AMER, EMEA, JAPAC)
- Meet all internal team service level agreements (SLAs)
- Maintain confidentiality at all times
Minimum Qualifications:
- 3 to 5 years of experience in an Recruitment Operations/ HR Operations
- Proficiency in Google Apps, Excel, and Workday
- Audit, Compliance, Background Investigation program experience
Preferred Skills Qualifications:
- Strong communication skills with ability to communicate with brevity and purpose
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Ability to prioritize and effectively manage deadlines
- Ability to navigate a highly matrixed and complex working environment
- High level of interpersonal skills with the ability to work with multiple groups, including remote teams, and build strong personal networks across a complex, fast-moving organization
- Ability to handle sensitive and confidential information with discretion.
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