Recruiting Manager, CXI

About the Role

The Recruiting Manager of CXI (Customer Experience and Integrity) is responsible for developing and driving our recruiting strategy across our domestic Support, Customer Experience, Trust and Safety, and Fraud functions. As a leader at DoorDash, you will act as a strategic partner for leaders of business functions to identify talent needs, implement sourcing and scaling solutions, deliver innovative programs for diversity recruitment and drive the team to deliver against our bold and dynamic hiring plans.

You're Excited About This Opportunity Because You Will...

• Lead DoorDash's US recruiting strategy with a focus on acquiring top diverse talent to meet our current and future hiring needs for our core business functions.
• Architect and implement scalable strategies for high-volume hiring while building a strong foundation for recruiting quality and efficiency through end to end optimization and tooling.
• Attract, develop and retain Recruiters and Sourcers of all levels and capabilities.
• Deploy forecasting, reporting and analytics rigor to track key recruiting and sourcing metrics and measure progress against team goals.
• Deliver ongoing reports to track results, progress to goal, impact, hiring quality and cost-effectiveness of the Recruiting team.
• Use information to detect trends/insights and adjust the strategy to optimize the impact of the team.
• Proactively communicate strategy updates and team productivity to leadership and hiring teams.
• Provide expert guidance to our leaders and hiring managers to attract, evaluate, onboard, and retain highly-skilled diverse candidates.
• Meaningfully contribute to org planning and design, and implement and maintain processes, tools, and systems needed to scale and support the recruiting team in the short and long-term.

We're excited about you because

• 8+ years of recruiting/sourcing or equivalent business experience, with at least 4+ years of management experience leading high-performing teams within a fast paced environment
• 2+ years of experience in high volume recruiting
• 2+ years of experience in recruiting operations or process optimization/automation
• You are an authentic, inspiring and hands-on leader with experience driving, building and scaling recruiting teams in hyper-growth environments
• You build trusted relationships with people at all levels, across multiple functions and in all geographies
• You have an understanding of technology and/or logistics industries and extensive experience leading in-house, geographically dispersed recruiting/sourcing teams
• You're skilled at using data and analytics to develop insights and drive decisions
• You have adaptable and superior communication skills (verbal, written and presentation) at all levels (IC to Exec)

We expect this position to be filled by 7/7/25

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$136,000-$200,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.