Media Operations Analyst - Media Lab

As a Media Operations Analyst, you will support the operations management of a team focused on digital demand generation for Salesforce products. Your primary focus will be the support and management of operational systems and programs used to manage media planning across the organization. Along with managing these systems and processes, you will work cross-functionally with cloud & channel strategists, budget management, PMO, and media intelligence teams. As a key member of Media Lab, you will:

• Manage media plan documentation updates, maintainment, and automations
• Media plan process governance & requirement capturing
• Assist in onboarding of new media team members for processes, use of taxonomy and how it relates to across the organization
• Bridge the relationship between media team pods and ML finance team in terms of budget
• Ongoing support and process improvements on the operations of the integrated media team based on the needs of the market and organization

Requirements:

• Minimum 4 years driving business impact through operations management, preferably within the marketing B2B or SaaS industries
• Experience with spreadsheets, data management and organization, and digital planning tools
• Familiarity with paid media lead generation programs
• Thrive in a fast-moving environment - e.g. agency or start-up experience - working autonomously, and owning programs from inception to completion
• Organization, agility, and know-how to manage multiple projects at once
• Exceptional oral and written skills
• Collaborative/team mentality
• Strong analytical thinker, driven problem-solver, and a curiosity to understand the why as well as the what
• Strong Proficiency in Excel and/or Google Sheets

Accommodations

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Posting Statement

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Washington-based roles, the base salary hiring range for this position is $79,900 to $109,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.