Agile Coach, Senior

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Job Category
Program & Project Management

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

• What We Do:
  
  Salesforce has one of the best-regarded Agile at-scale stories in the industry and we continuously seek to improve and push boundaries. As an Agile Transformation Coach for teams, you will design and implement a strategy for technology teams to continuously improve their use of Agile principles and delivery practices:
  
  
  • Help teams inspect, adapt, deliver, and mature.
  • Leverage your Agile/Lean mindset and coaching expertise to facilitate the process and partner with internal stakeholders within the Technology, Marketing, and Products organization.
  • Support teams in their Agile journey by improving their current practices and establishing new practices for the teams.
  • Interacting and engaging with executives to define and deliver outcomes for their teams.
  
  Your Impact:
  
  Trusted Partner and Coach
  
  
  • Strong enterprise organizational background, partnering with executive leadership to define strategy and roll out initiatives. Requires experience with all roles and levels from enterprise and executive leadership to team coaching.
  • Collaborate directly with product, development and/or operations organization and teams to coach and guide them to adopt ways of working to improve organizational adaptability, product innovation, and leadership effectiveness.
  • Provide hands-on coaching for leaders and teams in all aspects of Scrum and Kanban principles and practices - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting WIP, retrospectives etc.
  • Coach and mentor leaders and teams toward improving business agility - organizational adaptability, leadership effectiveness and product innovation
  • Empower leaders and teams to adopt and adapt Salesforce Agile guidelines (e.g., Release planning, DoR, DOD, role excellence and responsibilities.)
  
  Facilitator and Teacher
  
  
  • Create, build, and deliver training classes and workshops to organizations, teams, Scrum Leads, Product Owners, leaders and functional managers so they can understand and successfully embody their Agile roles and responsibilities.
  • Support internal certification and continuing growth of team Scrum Leads and Product Owners.
  • Facilitate workshops on topics impacting leaders and teams (e.g. working agreements, release level retrospectives, assessments, Agile practices)
  
  Agile Leadership
  
  
  • Embrace agile leadership and lead by example with behaviors informed by Agile and Lean principles as well as the Salesforce values of Trust, Customer Success, Innovation, Equality and Sustainability.
  • Be highly entrepreneurial. Influence leaders and teams within business units using Agile and Lean principle and values, to build, grow, innovate, and maintain a thriving Agile organization at scale.
  • Expose leaders and teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging Lean, Scrum, Kanban, and other Agile thinking.
  • Create, launch, and facilitate Agile collaborative groups, Communities of Practice, and Agile Working Groups.
  
  Requirements:
  
  
  • • BA/BS in Computer Science or equivalent degree.
    • 12+ years experience in technology organizations.
    • 5+ years of large-scale Agile coaching experience with methods such as XP, Scrum, Lean, or Kanban.
    • Hands-on experience applying Agile/Lean methodologies within product, infrastructure, hardware, and/or operational environments.
    • Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization.
    • Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies.
    • Senior Agile Leadership skills with an ability to lead by example and challenge command and control behaviors.
    • Excellent presentation and training skills.
    • Certified Scrum Lead and Product Owner or equivalent.
    • Application of Agile principles in one or more of these development disciplines: design, development, testing, and management; can relate principles, and practices into performing these disciplines in an Agile environment.