Golf Shop Attendant

POSITION OBJECTIVE

Offers superior customer service while selling merchandise and assisting management in merchandising, inventory control, and special events preparation.

ESSENTIAL JOB FUNCTIONS

• Performs opening and closing procedures for the shop or store.
• Responsible for accountability of all sales and money transactions made.
• Collects applicable fees from patrons as they arrive.
• Makes tee times reservations and assists customers on the phone as needed.
• Work with starter and outside staff to ensure all play is accounted for.
• Assists with general cleaning of the shop.
• Assist with creating appealing displays.
• Assists with quarterly physical inventories.

• Maintains flexibility to take on new and different tasks as directed by the Department Manager.
• Cross train to handle all golf shop requirements.
• Incorporates safe work practices in job performance.
• Attends staff meetings.

• Must be able to speak, read, write English.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, accounting programs, Microsoft Office.
• Excellent interpersonal and sales-related skills.
• May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 50 lbs. occasionally, and 20 lbs regularly.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.

• Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will
• The job description provides a general summary of the position however it is not all inclusive. I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions
• Job duties, tasks, work hours and work requirements may be changed at any time
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Innisbrook, A Salamander Resort