Principal Specialist, Field Service - Whidbey Island, WA

The individual will be a member of a Field Team that will interface with product users to provide long-term technical field support for complex electronic and electro-mechanical radar systems. Candidate will perform corrective and preventative maintenance, hardware and software installations, and troubleshooting on assigned system hardware, tools, and support equipment.

Duties consist of execution of diagnostic software and removal and replacement of circuit boards, chassis, and other miscellaneous equipment. System level training will be provided, and the contents of the training material will be used in conjunction with the diagnostic software to troubleshoot most system problems.

Responsibilities to Anticipate:

• Participate in daily reviews with customers.
• Perform administrative tasks necessary in day-to-day operation of a repair facility.
• Utilize knowledge gained from the training and through field experiences to provide onsite technical support and assistance directly to customers.
• Communicate technical information effectively in writing as well as verbally.
• Possess the ability to efficiently create and maintain documentation using Office products.
• Perform basic UNIX commands and interpret results as part of the maintenance process.
• Coordinate with the home office as required to troubleshoot problems and perform necessary repairs.
• Ability to travel to Danger Pay posts (as defined by the US Department of State) and or other international locations if required.
• Able to travel to both CONUS and OCONUS sites up to but not limited to 150 days.

Minimum Physical Requirements: Ability to lift, bend, and move through a normal range of motion to perform maintenance actions including lifting, holding, and maneuvering items weighing in excess of 40 lbs on a routine basis.

Basic Qualifications:

• Minimum 4 years of related experience - 5 years overall technical experience.
• Active Top Secret/SCI on day one.
• Experience in repair and maintenance of complex electronic systems.
• Experience supporting military or industry electro-mechanical products.
• Experience in system integration, logistics processes, and logistics procedures.

Preferred Qualifications:

• Familiarity with US Military maintenance practices.
• Military avionics or electrical training.
• Airborne radar system experience.
• Experience with the Naval Aviation Maintenance Program.
• Experience navigating and executing commands within a UNIX environment.
• Excellent technical writing, oral communication, and inter-personal skills to achieve technical objectives.
• Competent with Microsoft Office applications.
• Experience working across multiple organizational levels.

Typically requires a University Degree and a minimum of 5 years prior relevant experience. Additional years of experience will be considered in lieu of a degree.

What We Offer:

Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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