Staff Software Engineer, Reliability

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Reliability Engineering team at Robinhood ensures the reliability, scalability, performance and security of the systems powering millions of users. As a hybrid role combining software engineering and systems operations, Software Engineers focused on Reliability partner closely with development teams and work on a variety of projects including:

• Applications including brokerage, crypto and money
• Service Level Agreements (SLAs) and Service Level Objectives (SLOs)
• Incident metrics (Mean Time To Detect and Mean Time To Resolve)
• Production Readiness Review (PRR)
• Monitoring
• Canary
• Shift left on testing including pre-production, integration and load testing
• Costs and efficiency

As a Staff Software Engineer on the Reliability team you will help build the roadmap and collaborate heavily with cross functional partners. You will build systems of reliability, centralized tooling and ensure proper focus for the team. This is a newly formed team and you would be a founding engineer!

Bonus points if you have experience with any of the following significant projects coming up

• Built and owned the pre-production and staging environments for internal software engineers.
• Experience running on Elastic Kubernetes Service (EKS) on AWS or another cloud provider
• Experience working with Observability systems with a goal of reducing incident metrics such as Mean-Time-To-Detect (MTTD) and Mean-Time-To-Resolve (MTTR)
• Experience working with large Infrastructure components such as compute, storage networking and/ or developer infrastructure

This role is based in our Menlo Park office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Design, build, and maintain large-scale systems that power Robinhood’s platform, infrastructure, and core services
• Write and review high-quality code, create capacity and scaling plans, and debug complex, real-time issues in mission-critical systems used by millions of customers.
• Lead by example, mentoring teammates, promoting best practices, and fostering a culture focused on operational excellence and system resilience.
• Take ownership of system reliability by participating in on-call rotations, proactively addressing potential issues, and driving long-term improvements to reduce downtime.
• Collaborate with industry-leading engineers to develop scalable tools and infrastructure that meet Robinhood’s growing demands.
• Drive innovation by optimizing infrastructure for reliability and cost-efficiency, supporting Robinhood’s mission to democratize finance for all at a global scale.

What you bring

• 8+ years experience in designing, building, and maintaining large-scale, distributed systems
• Proficiency in programming languages such as Python/Go/C++
• Expertise in operating systems (Linux/Unix), networking, and troubleshooting sophisticated production issues in high-availability environments.
• A track record of mentoring team members, fostering collaboration, and contributing to a culture of continuous improvement.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.