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Rakuten International

Product Manager

San Mateo, CA

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.

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We are seeking a highly motivated and enthusiastic Product Manager to join our growing team. In this role, you will support the product strategy, roadmap, and execution for innovative advertising solutions. You will work closely with experienced product managers, engineering, design, data science, and marketing teams to identify, develop, and launch new products and features that improve advertiser performance.

Responsibilities:

  • Assist in conducting market research, competitive analysis, and customer interviews to identify unmet needs and opportunities.
  • Contribute to the development of product requirements documents (PRDs), user stories, and acceptance criteria.
  • Support the product development lifecycle from concept to launch, working closely with engineering, design, and data science teams.
  • Assist in designing and executing A/B tests and other experiments to validate product hypotheses.
  • Track and analyze key performance indicators (KPIs) to measure product success and identify areas for improvement.
  • Collaborate with cross-functional teams to ensure successful product launches and ongoing support.
  • Maintain a deep understanding of the digital advertising ecosystem and emerging trends.
  • Contribute to the prioritization and management of the product backlog.

Minimum Requirements:

  • Bachelor's degree in business, Marketing, Computer Science, or a related field.
  • 1-3 years of experience in a related field, such as product management, marketing, or data analysis.
  • Strong analytical and problem-solving skills, with a demonstrated ability to leverage data to inform decisions.
  • Excellent communication, presentation, and interpersonal skills.
  • Familiarity with SQL or other data analysis tools.
  • Familiarity with agile development methodologies.

Nice to Have:

  • Experience in ad tech or digital advertising.
  • Experience with performance-based advertising models (e.g., affiliate marketing, CPA, CPL).

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $96,442.50 - $163,680.00 annually

Client-provided location(s): San Mateo, CA, USA
Job ID: Rakuten-RakutenRewards-1026414
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Asian founded/led