Job Description
About us
Founded in 2018, Henry Schein One is the world's leading dental practice management software company and our mission is to improve the health of dental patients through technology and innovation. Whilst we're part of the $600M Henry Schein Group, it's important to note that we're a modern product-focused SaaS company, not a large corporate.
Powered by a talented team of over 2,000 people across the UK, Europe, Australia, New Zealand, Canada and the USA, we are shaping the future of how millions of patients interact with their dental practice and we're proud to make a positive impact on society.
We provide an opportunity to join one of the UK's best employers as recognised in the Sunday Times Best Places to Work 2023 and 2024 initiatives. As an inclusive and forward-thinking company, we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for all individuals.
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What We Do
Good oral health helps reduce risks around conditions such as heart disease, diabetes, and even dementia and our world-renowned products EXACT and Dentally support dentists to provide high-quality dental care through technology.
We are developing cloud-based practice management software that makes it easier for dental professionals to manage their practices, artificial intelligence-powered tools that help dentists diagnose and treat dental conditions more accurately, teledentistry solutions that make it possible for dentists to provide care to patients in remote areas, and virtual reality and augmented reality tools that help dentists train and educate their patients more effectively.
How we work & our values
In short, we aim to solve tough, real-world problems by continuously innovating in the product space. We're not about following ultra-strict processes or micromanaging. Instead, we operate on trust and focus on making a real impact. Our teams are mission focused and presented with problems, supported by context and research to help them deliver valuable solutions. We are a continuous delivery focused group and work in 6-week cycles. We believe in mutuality, no politics, each person is as important as the next, recognise creativity and encourage it, open communication and strong ethics.
How you'll make an impact
We are looking for a highly motivated and capable Product Manager to lead a newly created squad at Henry Schein One. You will help setup a highly effective squad with your partners from Product Design, Engineering and UX Research.
You will play a pivotal role in transforming the core user experience of our product, ensuring that every interaction a dental practice and its patients has with our software is seamless, intuitive, and delightful. By leading initiatives to improve UX and UI across the entire product, you will empower dental professionals to work more efficiently and deliver exceptional patient care.
Collaborating with other product teams and a dedicated design partner, you'll shape a cohesive design system that scales across our entire product. You'll establish design and UX standards that enhance both product quality and team delivery capabilities, directly improving the experience for thousands of dental practices globally.
What you'll do
As Product Manager you will be responsible for developing and executing against a compelling vision and strategy for your product area.
- Develop and execute a bold, customer-centric strategy for the core user experience across our product suite.
- Collaborate with cross-functional teams to enhance UX/UI through innovative design, user research, and iterative development.
- Drive discovery efforts to identify the most impactful pain points and opportunities, leveraging user feedback, analytics, and market insights.
- Partner with engineers, designers and researchers to deliver elegant, user-friendly solutions that balance functionality and aesthetics.
- Champion best-in-class usability and accessibility standards across all product touchpoints.
- Inspire and align stakeholders around a shared UX vision, advocating for the user at every step.
- Foster a culture of experimentation and continuous improvement, using rapid prototyping, user testing, and iterative design cycles.
What you'll bring with you
- Proven experience in delivering products with exceptional UX/UI, ideally B2B SaaS, with a strong portfolio showcasing impactful design and user experience enhancements.
- A deep understanding of user-centred design principles, usability best practices, and modern design tools.
- Excellent collaboration skills, with a track record of working closely with engineering, design, and research teams.
- Exceptional problem-solving abilities, with a keen eye for detail and a passion for delivering pixel-perfect designs.
- A deep empathy for the experience of others, with a drive to identify and eliminate pain points and product flaws.
- Strong communication and storytelling skills, capable of articulating complex ideas clearly and persuasively.
- A relentless drive for innovation, always seeking new ways to enhance user experiences and push the boundaries of design.
- Ability to thrive in a fast-paced, dynamic environment, balancing multiple priorities while maintaining a high bar for quality.
- Proven organisational skills, caring for the fine details and managing stakeholders to ensure effective delivery and launch of highly complex projects.
- Experience working with, or implementing, a well-structured design system is a bonus, but not essential.
Personal attributes
- A strong communicator, presenter and collaborator
- Customer-centric and highly curious
- Thought leader and passionate about great user experience
- Self-motivated and relentless about self-improvement
- Comfortable with ambiguity and pace
Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.