Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
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Job Summary
Rakuten Advertising is looking for people excited to take on a new hybrid role, focused on analyzing opportunities for automation and operational improvement as well as developing quick-win automation. In this position, you will be responsible understanding and shepherding key improvements for the company. As an embedded analyst, you will occasionally spend many months with teams to deeply understand their processes. You will use this understanding to shepherd some projects through the automation life cycle end-to-end. And for others, you will analyze and document processes, propose solutions and manage projects with automation, engineering, and operations teams to deliver efficiencies, improve work and generate new data and insights across the company. Analysts will work with teams around the world to discover and implement improvements that best fit company goals.
Key Responsibilities
- Analyzing Business Cases: Collaborate with business stakeholders to understand process requirements and identify opportunities for automation. Conduct detailed analysis of business processes, workflows, and systems to determine feasibility and potential for automation.
- Deliver process and solution documentation while working across an array of teams, geographies, and tools.
- Developing RPA Solutions (low complexity): Build and configure RPA bots using RPA tools, scripting languages, or programming languages.
- Lead projects from end-to-end, ensuring goals are achieved on time
- Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development.
- Refine methodologies to allow for the successful execution of deliverables, supporting the ongoing development your group's capabilities.
Qualifications
- Excellent verbal and written communication skills to collaborate with stakeholders, gather requirements, and present technical concepts to non-technical audiences (at least Upper-Intermediate English level)
- 1+ years of experience in system analysis and/or development, xwith a focus on RPA solutions. Hands-on experience with RPA tools: AA, UiPath, BluePrism, PowerAutomate, Excel Macros (VBA) or similar. Python experience is a plus
- Analytical and Problem-Solving Skills: Ability to analyze complex business processes, identify automation opportunities, and design effective solutions.
- Experience working with cross-functional teams in a global environment is a plus
- Proficient at planning, time management and balancing resources to achieve goals
- Positive attitude, detail oriented with good multitasking and organization ability
- Understanding of ecommerce systems and experience with online advertising is a plus
Minimum Requirements
- Bachelor's degree required
- Experience with online advertising is a plus
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team