Technology Engineer Sr

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Monday - Friday: 8:00 - 5:00 PM - On call rotation

Minimum of three + years' experience supporting a large enterprise NAS deployment with the working knowledge and proficiency to perform the following:

Required:

Experienced in analysis, proactive troubleshooting, and performance troubleshooting for the NAS storage environment including the creation of documentation for new process and procedures.

In-depth review of all replication relationships across the NetApp storage arrays. Ability to identify and resolve any issues with the replication relationships across the NetApp storage arrays for daily clones, mirrors, snaps and vaults, including re-activation and configuration.

Storage Grid experience a plus

Careful review of the environment for non-critical or repetitive warning symptoms possibly indicative of future issues.

Strong problem resolution skills including the ability to drive problem and problem bridges.

Working knowledge of Windows Server, Unix/Linux, Solaris & AIX platforms.

Knowledge of computer networking to include DNS and Firewall.

Automation experience utilizing Ansible and or powershell.

Effectively communicate with internal customers, peers, and managers regarding storage administration issues.

Responsibilities: Analysis and proactive troubleshooting of the NAS environment; Addressing all NAS related events and incidents that occur during the coverage window.

• Ability to perform analysis, proactive troubleshooting, performance troubleshooting and capacity planning for the NAS environment including the creation of documentation for new process and procedures.

• In-depth review of all replication relationships across the NetApp storage arrays.

• Comprehensive review and validation of daily clones, mirrors, snaps and vaults including re-activation and configuration.

• Careful review of the environment for non critical or repetitive warning symptoms possibly indicative of future issues.
• Strong problem resolution skills including the ability to drive problem and problem bridges.

• Ability to provide immediate 24/7 on-call support

• Effectively communicate with internal customers, peers, and managers regarding storage administration issues.

• Ability to quickly learn and adapt to testing and support requirements for non-production work. Including creating documentation for new process and procedures.

• Working knowledge of GF Operational Support

Job Description

• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• Consults junior staff regarding complex issues and best practices.
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

Competencies
Application Delivery Process, Consulting, Effectiveness Measurement, Emerging Technologies, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $65,000.00 - $171,925.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/17/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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