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Product Manager Expert

3 days ago• Wilmington, DE

This job is no longer available.

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Product Manager Expert within PNC's Retail Lending organization, you will be based in Wilmington, DE.

This role is responsible for setting the pricing strategy based on customer journey needs and products. You will partner closely with the Retail Lending Pricing Analytics team to leverage data to help inform our strategy and work closely with product and P&L leaders to determine options around pricing per Card Product or Portfolio needs. Additionally, this role will consult with business card and student lending leadership on opportunities to support strategy.

Preferred skills include:
o In depth knowledge of pricing development & implementation strategies and worksets
o Prior experience with analysis of market trends around product profitability and ROI/ROE
o Prior demonstration of building roadmaps to implement pricing strategy and changes which resulted in positive client experience outcomes
o Knowledge and experience with Fair Lending regulations
o Diverse Credit Card portfolio knowledge experience
o Experience partnering with various cross-functional teams (i.e., Data & Analytics, Risk, Technology, etc.) to determine end-to-end pricing strategies

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Job Description
  • Uses advanced knowledge and industry experience to shape the overall strategy and execute on the business and financial results for product portfolios by creating and documenting traditional and emerging capabilities in technology, operations and data analytics to enable a differentiated customer experience.
  • Recognized as an industry expert and serves as a subject matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments and product groups.
  • Leads and educates as a thought leader for product and experience development using industry expertise and perspective to offer guidance, inspire innovation and influence others. Participates in the marketplace to influence product and customer experience trends and advises on market trends for a business segment.
  • Proactively makes innovative recommendations to enhance products and the customer experience. Develops strong partnerships with key-decision makers to ensure cross-business and cross-functional alignment and synergies. Presents to executive leadership for buy-in.
  • Develops, trains and mentors team members and partners across a business segment or line of business to build expertise in the product management function for the future success of the organization.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales

Competencies
Business Acumen, Coaching Others, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Product Development Strategy, Solutions Development

Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Client-provided location(s): Wilmington, DE
Job ID: PNC-R195942
Employment Type: FULL_TIME
Posted: 2025-07-23T11:39:54

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Life Insurance
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Office Life and Perks

      • Vacation and Time Off

        • Paid Vacation
        • Volunteer Time Off
      • Financial and Retirement

        • 401(K) With Company Matching
        • Pension
        • Stock Purchase Program
        • Financial Counseling
      • Professional Development

        • Tuition Reimbursement
        • Access to Online Courses
      • Diversity and Inclusion

        • Employee Resource Groups (ERG)
        • Diversity, Equity, and Inclusion Program

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