(Senior) Salesforce Administrator

No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.

Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Position Summary:

The Salesforce Administrator is an expert in managing and optimising Salesforce systems and products. They are responsible for leading the design, development, testing, and deployment of Salesforce solutions, as well as ensuring the security and integrity of the system. They also provide technical guidance and mentorship to junior Salesforce administrators and developers, and collaborate with business stakeholders and users to gather, analyse, and document requirements and translate them into Salesforce solutions.

• Lead the design, development, testing, and deployment of Salesforce solutions, including custom objects, fields, formulas, workflows, validation rules, triggers, and reports.
• Manage and maintain the security and integrity of the Salesforce system, including user profiles, roles, permissions, sharing rules, and groups.
• Provide technical guidance and mentorship to junior Salesforce administrators and developers.
• Collaborate with business stakeholders and users to gather, analyse, and document requirements and translate them into Salesforce solutions.
• Troubleshoot and resolve complex issues and provide end-user support for Salesforce applications.
• Monitor and optimise the performance and functionality of Salesforce systems and products.
• Stay updated on the latest Salesforce features, best practices, and industry trends and implement them as needed.
• Create and maintain documentation and training materials for Salesforce users and administrators.

• Minimum of two (2) years of experience in a Salesforce Administration role, with a proven track record of delivering successful enhancements.
• Good business acumen and the ability to understand the impact of product features on business objectives, ROI, and value.
• Good communication, organisational, and teamwork skills, with the ability to collaborate effectively across diverse teams and stakeholders.
• Understands the basics of Salesforce configuration and technical/functional capabilities.
• Worked in at least one Salesforce org with over 200+ users.
• Comfortable with ambiguity and adaptable to changing environments.
• Data-driven, making decisions based on insights and analytics.
• Good design sense and a basic understanding of customer and vendor needs.
• Ability to work independently and take initiative with minimal guidance.
• Familiar with SFDC Development Cycle, Salesforce Flows, Declarative Apex Code, or SOQL, SAQL, LWC
• Experience with 3rd party integrations desired. E.g. Marketo, Chorus, Outreach, ReachDesk, HighSpot

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day!
• In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too!
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
• Connecting with our community is important - which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.