Managing Director, Digital Forensics & Incident Response - Unit 42

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Managing Director, Digital Forensics & Incident Response, is responsible for leading Unit 42's DFIR incident response with our largest clients and in our most complex engagements. They will become the go-to expert for clients during high-priority incident response, remediation, and recovery phases, providing both strategic guidance and technical oversight, while also focusing on product integration. The role requires in-depth cybersecurity expertise to enable serving as an incident commander throughout the incident response lifecycle.  They will be our clients’ trusted partner for high-stakes incident response, remediation, and recovery as well as provide strategic and technical leadership and focus on product pull through.  

While actively involved in incident response service delivery, this person also works with peers and the executive team to enhance Unit 42’s incident response practice, including developing and improving the technical and operating methodologies employed during incident response engagements. 

Your Impact

• Lead the delivery of high-profile, high-stakes incident response engagements
• Provide hands-on, expert-level digital forensics and incident response services to clients and deliver findings to CxO and/or Board of Directors
• Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 Digital Forensics & Incident Response (DFIR) practice
• Drive innovation in Unit 42’s reactive offerings, by leading the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products
• Advance the maturation of our existing DFIR services
• Ensure the consistency and quality of our services and highest level of customer service
• Integrate threat intelligence into our services by deepening the feedback loop with Unit 42 Threat Intelligence team and telemetry
• Recruit and onboard world class DFIR talent to support our growth goals
• Support the professional growth and development of our consultants through training and technical enablement
• Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence
• Identify and execute strategies for service development, enablement, and process that result in the pull through of Palo Alto Networks products
• Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs
• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure

Qualifications

Your Experience

• Demonstrated prior experience and success in leading a global scale incident response engagements
• Experience in managing, leading and motivating consultants at all levels
• Experience as a senior-level team leader including overseeing other director, senior, and mid-level analyst/consultant teams
• Ability to travel as needed to meet business demands
• Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level
• Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance 
• Technical proficiency in a wide range of cybersecurity services, including digital forensics, incident response, post-incident remediation and threat eradication, among others
• Client services mindset and top-notch client management skills
• Experienced-based understanding of clients’ needs and desired outcomes in digital forensics and incident response investigations
• Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces
• Operates with a hands-on approach to service delivery with a bias towards collaboration and teamwork
• Must be results-driven and strategic
• Cybersecurity industry certifications such as CISSP and/or CISM are a plus
• Bachelor’s Degree - an advanced degree such as MS, MBA, or Juris Doctorate (JD) is a plus or equivalent military experience required

Additional Information

The Team

Unit 42 Consulting is Palo Alto Network's security advisory team.  Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $220,900/yr to $303,700/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.