Care Management Coordinator

Job Description


Coordinates and participates in activities related to Care Management services to family members and caregivers.


Job Responsibility

• Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health.


• Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.


• Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.


• Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services.


• Identifies and tracks patients discharged from the inpatient service or the emergency department.


• Uses team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods.

Job Qualification

• High School Diploma or equivalent required.


• 1-3 years of relevant experience, required.


• Bachelor's or Master's degree in relevant field strongly preferred.


• Health home or care management experience strongly preferred.


• NYS Driver's License strongly preferred.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Client-provided location(s): Manhasset, NY

Job ID: Northwell-20448060

Employment Type: FULL_TIME

Posted: 2024-05-22T12:47:39