Responsibilities:
PARTNER KEY DOOR DEVELOPMENT AND ELEVATION
1. Key Door Planning Excellence
- Systematically and efficiently operate and manage stores according to Converse policies and strategies.
- Converse partner's key door biz data analyze, collaborate with partner to drive key door sales performance.
- Create key door seasonal & monthly goal platform including rev target, promotion event, retail moment and build hub door community.
- Planning and execute key door project & sharing Best Practice to internal team.
2. Business Partner retail team enablement
- Frequently hub door visits within managed city or area, check store FOH/BOH environment and feedback store zoning efficiency and opportunity.
- Provide cross team frequently feedback & insight from product and operation.
- Optimize consumer journey through in-store consumer experience.
- Staffing forecast and peak hour management.
- Check store services quality, customization, fitting room services etc, summarize consumer satisfaction survey.
- Key door staff space setup.
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3. Key window of WHSL team collaborate with cross-function team
- Work with Marketing/Planning/Finance/...for partner operation.
- Partner & WHSL sales' request and feedback follow up.
- Provide cross team frequently store feedback & insight from product and operation.
Requirements of this role:
1. At least 3 years management experience in retail or service industry, strong sales, store and people management experience.
2. Goal & result oriented, good leadership, communication, organization and coordination.
3. Strong analysis and calculation skills, proficient in using office software.
4. Fluent in written and spoken English.
5. Full-time university degree or above.