Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
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The future of Nike has never looked better.
Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.
In order to stay at the top of our game, we're always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life!
As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that's among the best around, we're pretty confident you're gonna love it here!
More About This Role
Just as in sports, a Nike Head Coach always finds a way to get the best out of each individual on the team. You inspire your store leaders and associates with strong, clear communication. You seamlessly navigate all retail functions in ways that result in growing the business. Most importantly, you enable your team to deliver premium consumer experiences that foster brand loyalty.
As the Head Coach of a Nike Store, you will be responsible for overseeing the three Areas of Expertise that fall under the retail store umbrella.
- Consumer Experience. With the consumer at the heart of everything we do, this team helps shape how outstanding service looks throughout the store, bringing the Nike experience-both physical and digital-to life for our fans every step of the way.
- Athlete Services. This team ensures that our store employees have the tools they need to be successful in their day-to-day tasks, encouraging a vibrant and thriving work culture.
- Product Life Cycle. From receiving in the stockroom to visual merchandising on the sales floor, this team ensures the consumer always has access to the right product at the right time.
No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete in the world.
If you have a body, you're an athlete
What You Bring to Nike...
- Six years of retail and/or customer experience
- Four years of leadership retail experience and ability to drive a high level of consumer experience in a premium brand retailer
- Demonstrated ability to recruit, build and lead high-performing teams
- Extensive experience with retail operations, budgeting, planning, customer service, sales, and conflict resolution
- Enthusiasm for engaging with consumers and inspiring them to become Nike Members
- Digital literacy-desire to learn and adapt to technology needs with agility
- Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation.
- Ability to communicate in English
- High school diploma or GED preferred; completion of post-secondary education will be considered a plus
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Benefits
Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.