Director, Business Operations & Enablement

WHO WE ARE LOOKING FOR

We are looking for a seasoned leader with a strong operations background, business acumen, and exceptional interpersonal skills. The ideal candidate has experience working in a technology organization, driving business outcomes, and supporting executive-level decision-making.

WHAT YOU WILL WORK ON

As the Director, Business Operations and Enablement in the CP&I (Consumer, Product, & Innovation) organization, you will play a critical role in supporting the organizations effectiveness and driving business outcomes. You will be responsible for managing the flow of information, facilitating decision-making, and ensuring executives are working towards shared goals and priorities.

• You will serve as a trusted advisor to the leadership of the CP&I organization, handling confidential information and projects, and ensuring the CP&I is running effectively.
• You will manage the business operations of the CP&I organization, including workflow, communications air traffic control, and ensuring seamless day-to-day operations.
• You will facilitate special events, meetings, and strategic alignment initiatives to drive business outcomes and foster collaboration.
• You will standardize the cadence of preparation and materials production, track action items and objectives, and identify opportunities for process improvement.
• You will be responsible for analysis, design, implementation, operations, and support of the resources, systems, and software/database products.
• You will develop and execute strategic plans for business operations areas, aligning with the CP&I's vision and objectives.
• This role is accountable for results that impact the entire business segment and is a functional budget holder.
• This role is responsible for the development of a team of professional managers and experienced individual contributors. You will be responsible for talent management of this team and providing input into succession planning and performance management.

• Bachelor's degree in Business Administration or related field. Will accept any suitable combination of education, experience and training.
• 5+ years of experience in a technology organization, with a focus on business operations and strategic planning, and budget management.
• Proven experience in managing complex projects, driving business outcomes, and supporting executive-level decision-making.
• Strong operations background, with experience working in a technology organization.
• Exceptional interpersonal skills, with the ability to build trust and rapport with executives, stakeholders, and team members.
• Demonstrated experience with Finance, HR, TA, and other support function workflows and data sets.