Join us and be a part of something exciting!
WHO ARE WE LOOKING FOR?
Are you passionate about exploring your potential, breaking down boundaries and pushing the limits of what's possible?
We are thrilled to announce the opening of our brand-new Nike store in Liverpool later this year, and we are looking for an Assistant Head Coach (Assistant Store Manager) in our Selling and Service function. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide our customers in making the best decisions for them. You'll be responsible for driving performance excellence and developing your team to focus on customer service and get to the win the right way.
WHAT WILL YOU WORK ON?
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As an Assistant Head Coach you will:
- Collaborate with our Head Coach to create a unique shopping experience and deliver exceptional service to our consumers.
- Coordinate, support, and lead a diverse team, ensuring an excellent work atmosphere through recruitment, development, and performance management.
- Implement processes and tools to achieve sales targets, optimise services, and enhance consumer satisfaction, efficiency, and productivity.
- Oversee various departments such as Apparel and Footwear,
- Support our Head Coach in implementing NIKE's strategy in the store, focusing on our priorities (Product knowledge, elevated services)
- Provide insights on store activities, local marketplace trends, and consumer insights.
- Ensure compliance with all NIKE standards and guidelines.
- Collaborate with team members across our stores in Australia and NZ and headquarters in Melbourne.
WHAT YOU BRING:
- A passion for the NIKE brand
- Proven track record of delivering exceptional customer service in a brand retail environment, coupled with extensive experience in leading and managing high-performing teams.
- Outstanding communication skills
WHAT'S IN IT FOR YOU?
- At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
- Competitive salary and yearly bonus
- Full uniform provided twice per year
- Generous product discount
- Access to special release product
- Birthday leave
- Wellbeing program and tools
The successful candidate will work a rotating roster and must be available to work weekends, evenings and holidays as needed.
No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete* in the world. If you're passionate about retail, come on this journey with us and show your true potential. Apply Now!