Assistant Head Coach (Assistant Store Manager) - NFS Sicilia Outlet Village

Assistant Head Coach (Assistant Store Manager) - NFS Sicilia Outlet Village

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associates is called "Athlete".

As an Assistant Head Coach you are:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

• Attractive salary that evolves with the market and experience.
• Attractive online and in-store employee discounts.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.

• A passion for NIKE and/or love of sport.
• Extensive retail experience including experience in management.
• Very good command of English language (written and spoken).
• Enthusiasm and passion about sports and / or sports fashion.
• Experience and competency in delivering exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.