About NetApp
We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
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The Business Desk Cloud Operations Manager will report to the Worldwide Desk Leader and drive transactional operations processes of Private Offers with NetApp's Hyperscaler partners. The operations manager will act as a close business partner to Cloud Business Units and Seller as well as be responsible for refining cloud empowerment rules and managing the overall discounting of Hyperscaler Private Offers.
Essential Functions
Drive upfront structuring of Business Desk ownership of Cloud Hyperscaler Transactions by:
- Refining Business Desk (BD) responsibility for present and future
- Driving the BD process and ensuring process documentation of functions and flows
- Providing readiness of BD responsibilities to the broad Business Desk and awareness to the Field of Business Desk responsibilities
- Ensuring BD has access and understanding of any tools, dashboards, or reports to assist with their responsibilities
Support Business Desk, Field and Cloud Pricing at Opportunity Level by being:
- Primary central resource for Geo Business Desks on Cloud offers and pricing strategies
- Escalation resource for Marketplace Operations Team on Hyperscaler private offer discounting strategies
- An expert on specific deal opportunities across processes, pricing, and tools
- Someone who works with "Cloud Pricing" teams to provide deal-level insight to improve future pricing structures
Job Requirements
- Strong understanding of Cloud Marketplace Offers and transactional processes
- Strong oral and written communication skills
- Ability to work collaboratively within a team environment
- Creative approach to problem-solving
- Program Management training or experience
Education
- Typically requires a minimum of 8 years of related experience as well as a Bachelors degree or commensurate experience
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Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
USA and Canada Residents Only:
The base salary hiring wage range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations is 132,930 - 186,890. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset, and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such as Medical, Dental, Vision, Life, 401(K), Paid Time off (PTO), sick time, leave of absence as per the FMLA and other relevant leave laws, Company bonus/commission, employee stock purchase plan, and/or restricted stocks (RSU's).
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