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NAVEX

People Services Specialist

Brentford, United Kingdom

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary:

As a People Services Specialist, you are essential to the experience we are committed to creating for our customers, guests, and team members. In this role, you will be greeting and directing visitors while supporting various office and administrative duties to ensure daily office operations. You will have the opportunity to collaborate with all departments across the organisation as you facilitate a variety of team activities. Your creativity driving our NAVEX Connect events will elevate our company culture and the fun work environment our employees experience. As our People Services Specialist, you will have the opportunity to have visibility into all areas of our business and maximise your career potential with NAVEX! We are one of the fastest growing companies supporting customers around the world; we believe great things are waiting for you on our team!

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We Offer You:

  • An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture.
  • Meaningful Work. Innovative products and solutions with real life impact for people and organiations
  • Career Growth. Stellar training and an unwavering commitment to your growth and success
  • Life Flexibility. Time to care for yourself, your loved ones, and your community.
  • Industry Leadership. A highly reputable, fast growing and consistently profitable organisation.
  • Real Rewards. Competitive and transparent pay practices, wellbeing programmes and benefits with choice

What You Will Do:

  • Collect incoming post from the Hub's Reception team, open, sort and distribute accordingly.
  • Assist with outgoing mail and deliveries.
  • Act as liaison point with the UK Team for any guests visiting the Hub and ensure that processes for pre-registration of guests coming to the Hub are adopted in line with site requirements including booking in guests in advance of their arrival on the site system, Bluepoint.
  • Provide ad hoc administrative support to International General Manager and HR Director, Talent Services.
  • Plan and coordinate meetings and on- site event logistics, including scheduling, ordering of food/beverages for Grub in the Hub days.
  • Order, distribute and maintain Hub stationery supplies and refreshments.
  • Address any coordination required of office equipment repairs.
  • Maintain the appearance of all common areas, including kitchen, conference room, booths etc.
  • Participate in the global NAVEX initiatives in conjunction with people services specialists in other locations.
  • Attend monthly Tenants' Meeting as the Navex representative and share outputs of these meetings with International General Manager and HR Director as well as progress any associated actions as required.
  • Ensure Fire Wardens and First Aiders are trained in accordance with Health and Safety best practice.
  • Address any other ad hoc requirements that surface in a timely manner.

What You Will Need:

  • A levels or above.
  • 6+ months of experience providing excellent customer service.
  • Demonstrable computer proficiency in Outlook, MS Word and Excel.
  • Experience handling confidential information.
  • The ability to take initiative and work independently as well as within a team environment.
  • A high level of accuracy and attention to detail, managing multiple priorities with competing deadlines.
  • Excellent verbal and written communication skills with a commitment to engage and collaborate with people across a variety of levels with diverse backgrounds.

We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals.

  • Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.
  • Pay progression based on your performance.

We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information.

We're an equal opportunity employer, including all disability and veteran status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Client-provided location(s): Hammersmith, London, UK
Job ID: NAVEX-R5041
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program