Your team responsibilities
MSCI Analytics consultants are responsible for maintaining and growing existing client relationships for all Analytics and Risk Management products. Consultants are assigned clients within a given sales team territory, and work hand in glove with the sales team to achieve common commercial and client relationship/servicing objectives. The consultant pro-actively manages the client relationship and ensures a high level of client experience and satisfaction. The objective is to ensure the client fully benefits from their subscription, which is achieved by developing a high-level understanding of the client needs and creating value as a Trusted Advisor. The consultant ensures the client maximizes the value of the products they have subscribed to and identify additional products that could further benefit the client in their investment and risk management process. This role is a highly visible one, with involvement in all aspects of an account including senior level relationship management, product demonstrations, users training and education, and client experience enhancing activities such as presenting at client workshops, seminars, and webinars. In this role, individuals will work very closely with sales, global client service, marketing, research and product management.
Want more jobs like this?
Get jobs in Seoul, South Korea delivered to your inbox every week.
What we offer you
• At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
• Wherever you are located you will find transparent compensation schemes and employee benefits that can help ensure your financial security and health. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.
• Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.
• You'll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our 'Here For You' Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.
Your key responsibilities
Total relationship management involving:
• Improving the year on year retention rate by ensuring a high level of client experience and satisfaction
• Detailed account planning, including engagement with all levels of client organization
• Responsible for delivering client education and product training
• Be a subject matter expert on all aspects of our products and methodologies, and be able to answer detailed client inquiries
• Become a Trusted Advisor by applying both product and client expertise to pro-actively identify solutions/product usage that create value for the client - hence contributing directly to up-selling and cross-selling opportunities
• Provide thought-leadership by sharing best practices within the client community, and leading workshops and seminars
• Keeping abreast of latest industry trends, client needs, and product development roadmap. Working with other teams (Marketing, Sales, Research, and Product Development) to ensure company is delivering relevant products
• Extensive visit to client sites
Your skills and experience that will help you excel
• Strong team skills and emotional maturity, with proven ability for independent work and self-teaching
• Fluency in Korean and English
• Time management skills with the ability to handle multiple projects
• Superior communication skill both internally and externally to lead projects
• Analytic and quantitative skills. It would be a plus for the individual in a similar role (such as quantitative research/trading/risk management), and to have a deep and thorough understanding of risk models, optimization techniques, and performance attribution.
• Understanding of the global equity and fixed income markets, including over-the-counter securities and derivatives and exotic securities
• Understanding of the investment industry in Korea, including broker/dealers, asset management companies and pension funds.
• Someone who enjoys intellectual and analytical challenges
• Bachelor's Degree required ideally from engineering/mathematical/computer science/finance background.
• Professional qualifications ideally FRM, CFA charter holder or CMA would be a plus
• Familiarity with programming languages such as python or VBA
How we'll support you
• Our culture of high performance and innovation relies on our people sharing their knowledge and lifting each other up. You'll be surrounded by a collaborative, global network of talented colleagues who will support and inspire you to do the best work of your career.
• We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.
• As a new joiner you'll be enrolled on our Global Orientation interactive learning experience to set you up for success.
• Our tailored learning opportunities will enable you to acquire the skills you need at your own pace, choosing between the courses and certifications best suited to you. Our Learning@MSCI platform coupled with access to LinkedIn Learning Pro will provide you with all the resources you need for to accelerate your professional growth.
• At MSCI we act in ways that encourage respect for all voices, ensuring that everyone can be themselves and feel like they are a part of the company. We are intentional about ensuring that everyone is treated fairly and supported with equal opportunities to succeed.
• We have eight MSCI Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.
About MSCI
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com