Investigate escalated background screening concerns for employees and contingent workers, including criminal, misrepresentation, fraud, or any reputational risks. Interact with candidates and employees undergoing pre-employment screening procedures, in accordance with the Firm's regulatory and other operational requirements. Prepare review documentation, including interview notes and summary of findings. Recommend appropriate resolution of internal concerns to Employment Law and/or Human Resources. Produce ad-hoc, weekly, monthly / quarterly metrics reviews, as applicable. Interact with counterparts within Firm stakeholder groups, participating in working groups and ad hoc meetings. Effectively supervise activities of an Associate/Analyst. Contributes to mentorship and development of staff to maximize breadth and depth of expertise in support of mission. Excellent interpersonal skills with demonstrated patience, tact, and respect. Advanced interviewing skills and ability to resolve conflict professionally. Ability to quickly evaluate alternatives and decide on a plan of action. Knowledge of applicable law, regulations, rules, procedures. Maintains client confidentiality and protects operations by keeping CSI information confidential. Professionalism, sensitivity, and discretion are required. Mastery of public record databases, internet sites, and other information resources for use during the background screening review process. Proficiency in Microsoft Office (i.e., MS-Word, MS-Excel, MS-PowerPoint and MS-Outlook). Strong client focus, sound judgment, and ability to tactfully handle sensitive information. Ability to work well under pressure, resolve conflict, and meet demanding deadlines. Ability to multi-task and deal with the uncertainties of an evolving, dynamic organization. Strong attention to detail and ability to synthesize information from multiple sources. Exceptional business writing, editing, analytical, and communication skills. Experience running meetings and speaking to large groups. Organizational and time management skills. Bachelor's degree 10+ years employment law / employee relations / human resources experience / background screening Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
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