Track and monitor KPI's, SLA's and drive vendor performance for continuous improvement. Develop Monthly and ad hoc Executive Summary Reports including Operational and Financial performance, KPIs and Metric for functions and locations within region. Collaborate with other departments in Corporate Services such as Security, Facilities, Projects, Multimedia, and Engineering and identify areas for improvement. At least 5 years of relevant experience and a Bachelor of Science degree. Experience working with internal clients and stakeholders with an ability to communicate clearly and develop relationships with business partners. Candidate to possess a high level of attention to detail, the drive and determination to deliver first class services in a fast-paced environment. Strong verbal and written communication skills A strategic thinker and self-starter with an entrepreneurial spirit Proficient PC skills including outlook, excel, word, PowerPoint, etc. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
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