- Actively manage consistency, accountability, and oversight of quality framework responses related to enhance due diligence (EDD) programs across Wealth Management, US Banks, and E*TRADE teams. - Central control management of QA/QC response ensuring accuracy and quality is in alignment with organization standards, with adherence to SLAs. - Collaborate with Global Financial Crimes Quality Assurance (QA) and Quality Control (QC) teams conducting program testing to ensure alignment with established frameworks and governance standards. - Execute remediation validation to ensure transparency and accountability of remediation data while identifying recurring themes and training opportunities. - Develop and deliver targeted training and development programs to enhance the skills of 1L Financial Crimes Risk and operational analysts, improving overall quality, and ensuring a clear understanding of procedures. - Serving as point of contact for questions issues and escalation related to QA/QC responses for 1L Financial Crimes Risk. - Coordinate and draft process guide enhancements to establish consistency across product types and provide effective support for operational objectives. - Manage data and trend analysis related to quality findings, providing reporting to senior leaders and relevant stakeholders. - Minimum Bachelor's degree in related field - Minimum 3-5 years of experience in financial crimes/AML compliance testing, Audit or similar related QA/QC testing experience - Strong knowledge of AML regulatory requirements and expectations (Domestic - US and International - non-US), MS WM and U.S. Banks Financial Crimes Risk policies and procedures, KYC standards, and QC Program and procedures - Good knowledge of business, products, operations, systems and organization to be able to implement the QC program - Basic knowledge of MS Office (Microsoft Excel/PowerPoint/Word/Access) Ability to: - Take initiative, analyze, summarize, and communicate effectively - Investigate, identify issues, impacts and trends as a result of QC testing to propose comprehensive solutions - Identify and recommend improvements to the QC Program - Multitask effectively and action matters promptly - Work independently and in a team environment - Handle highly confidential information with appropriate discretion - Work in a high volume, fast paced environment; and - Work in a matrixed organization, leveraging resources across the organization in order to perform QC activity and make recommendations based on QC findings - Collect data, develop trend analysis, and prepare reporting of key QC metrics for relevant stakeholders. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Job Posting Pay Range Expected base pay rates for the role will be between $100,000 and $135,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Want more jobs like this?
Get Business Operations jobs delivered to your inbox every week.
