Production Support - Associate - Software EngineeringProfile Description We're seeking someone to join our team as Associate for The Reliability & Production Engineering (RPE) organization in Morgan Stanley's Technology division is looking to hire a Production Management. Institutional Securities_ Technology Institutional Securities Technology (IST) develops and oversees the overall technology strategy and bespoke technology solutions to drive and enable the institutional businesses and enterprise-wide functions. IST's 'clients' include Fixed Income, Equities, Commodities, Investment Banking, Research, Prime Brokerage and Global Capital Markets. Reliability & Production Engineering (RPE) Resiliency Engineering is a production-oriented discipline focused on improving service availability, latency, scalability, performance, and efficiency for technology products in Morgan Stanley. Our core infrastructure processes hundreds of millions of transactions and we serve assets of more than a trillion dollars daily. This role will be responsible for the design & implementation of the platform, and corresponding frameworks, application and gameday exercises, for testing critical applications at scale. If this scale resonates with you, come join us. Software Engineering This is Associate position that develops and maintains software solutions that support business needs.Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you'll do in the role: • Are interested in highly scalable distributed systems and keeping them reliable and resilient. • Like to work in a fast-moving environment and you aren't afraid to change things to make them better. • Enjoy new technological challenges and solving hard problems. • Believe a team working well together is smarter than the single smartest person on that team. • Have grit, drive, and a deep sense of ownership. • Managing the global trading technology stack (hardware, software, application, network) to ensure it is delivering for our clients. This includes proactive system monitoring, incident management, problem resolution, and handling user escalations. • Managing incident calls with our technology partners and business stakeholders. • Working closely with development teams to design, build, and maintain systems. • Proactively identifying and addressing systems reliability risks. • Working alongside existing global and regional team members on a follow-the-sun basis. • Identifying areas for improvement including automation, toil reduction, resiliency, and observability. • Representing the RPE organization in design reviews and operational readiness exercises for new and existing products. What you'll bring to the role: • Demonstrated ability to troubleshoot problems and debug to identify root cause. • Awareness of, and ability to reason about modern software and systems architectures, including load-balancing, databases, queueing, caching, distributed systems failure modes, micro services, Cloud, etc. • Experience with Ansible, GitHub or any automation/configuration/release management tools. • Exposure to modern Observability Tooling such as Prometheus, Grafana, Kubernetes, Docker, Ansible etc. • Practical experience running large scale systems. • Automation-related experience using scripting languages such as python, bash, perl, ruby. One higher level language is desired. • Knowledge of ITIL Principles, SDLC, and Agile development is desired. WHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
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