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Client Onboarding, Regulatory and Data Services, Director

AT Morgan Stanley
Morgan Stanley

Client Onboarding, Regulatory and Data Services, Director

> Perform Client Due Diligence review in support of the Firm new client onboarding and existing client regular review in accordance with the applicable regulatory program requirements (such as UK, US, Hong Kong, Singapore, Australia KYC requirements and applicable market regulatory standards) > Manage and supervise the teams responsible for performing Client Due Diligence review for new client onboarding and/or periodic review. > Prepare regular status update metrics to the regional manager > Act as a first point of escalation for daily processing > Escalate issues in a timely manner to the regional manager > Proactively suggest process improvement ideas for the processes performed by the team > Handle Global client identification and know your client documentation checks on both new and existing relationships of the firm > Deliver results with good quality in a timely manner and within required deadlines/time frame > Establish good working relationships with regional teams and internal clients in various jurisdictions > Respond to change e.g. regulation change, new business and/or technology projects and provide solutions to enhance and/or implement controls and processes > Understand the front to back of our roles and have a sound understanding of audit related requirements. > Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner > Manage audit or policy change related remediation work and deliver high quality results > Manage interactions with Internal Audit and Compliance testing as well as other internal control organizations > Establish effective supervisory controls, checks and procedures and manage any change in procedures and requirements > Respond to changes driven by client profile change or other internal changes e.g. client org change, new directors, etc. > Validate changes, assess impact, communicate and execute changes where needed > Update and maintain client data via RTB and Periodic Review Process > Strong supervisor skillset for managing operational risk of the function > Ability and experience in managing a team, including but not limited to resource planning, capacity monitoring & utilization analysis, and providing active coaching and constructive feedback to team members to achieve individual career development goals > Strong attention to detail and research/investigative skills > Ability to work independently as well as effectively as both a team leader and a team member (dependent on projects and scenarios) and meet the business deadlines with accuracy > Handle trouble shooting to mitigate risks associated with the business that we manage > Ability to interact effectively with and manage stakeholders in Business Units and Compliance > Ability to interact effectively with global colleagues (Hong Kong, Budapest, London, Tokyo and New York > Multi-tasking to handle various business demands > Strong written and verbal English skills with clear and effective communication > Ability to manage pressure and stressful business demands, including change and ambiguity > Bachelor's degree holder > Experiences in Client Onboarding, Customer due diligence, KYC/Client identification programs and market regulatory requirements desired > Experience supporting international institutional and wealth management businesses desired > At least 4 years' relevant experience would generally be expected to find the skills required for this role Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

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Job ID: Morgan-549785950334
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • FSA
    • Virtual Fitness Classes
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)