Key responsibilities will include but will not be limited to the following: > Support US-based Client Engagement Analytics team colleagues with reporting, insights generation, and process optimization/maintenance on client incentives and marketing campaign initiatives. Focus areas will be performance measurement through KPI reporting, analytical deep dives, client profile analysis, customer segmentation, and ad hoc strategic requests > Leverage data across disparate sources/formats to create and maintain new and innovative datasets and solutions while continuing to streamline existing processes to improve efficiency. Create comprehensive and consistent reporting and visualization suites to enable and enhance regular reporting and benchmark creation > Partner with Data Strategy, Infrastructure, and Tech teams to drive continuous improvement in processes and platforms, while establishing self as the SME that they seek input from on new initiatives > Bachelor's degree in science/engineering/mathematics; MBA or other advanced degree preferred > A minimum of 3 years of experience in Data & Analytics (overall 3-5 years), preferably in the financial services industry > Strong proficiency in SQL, Python and expertise in hands-on data analytics and sourcing data from multiple data platforms > Experience with data visualization tools like Tableau, and understanding of the end-to-end set-up of a dashboard as well as automated process setup for regular reporting processes > Proficiency with Microsoft Office tools (Excel, PowerPoint) > Basic familiarity with tools/applications like Dataiku, Snowflake, Hue (Hadoop), Adobe, and Salesforce is a plus > Keen focus on accuracy and analytical rigor as well as attention to detail, given the highly visibility nature of deliverables owned by the team; ability to reproduce previously shared metrics/nos. by organizing codes, processes and creating validation procedures for key projects > Track record of working independently and solving problems creatively with a strong sense of accountability and displaying a can-do attitude > Strong skills in oral and written communication including experience in effectively and transparently communicating with colleagues and management in a different geographic location Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
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