Monday.com's Product Enablement team is looking for an instructional designer to join our team.
In this role, you will be responsible for creating and maintaining training materials for our client-facing teams (sales, customer success, support) and partners. This will include designing learning solutions, developing product-related content, assessing its effectiveness, and improving it based on feedback.
You will interact with stakeholders across the company and specifically with product managers and client-facing teams. You will be part of a fast-paced and collaborative team, reporting to the Product Enablement Team Lead.
About The Role
Monday.com's Product Enablement team is looking for an instructional designer to join our team.
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In this role, you will be responsible for creating and maintaining training materials for our client-facing teams (sales, customer success, support) and partners. This will include designing learning solutions, developing product-related content, assessing its effectiveness, and improving it based on feedback.
You will interact with stakeholders across the company and specifically with product managers and client-facing teams. You will be part of a fast-paced and collaborative team, reporting to the Product Enablement Team Lead.
- Develop product-related curriculums and content such as presentations, videos, eLearning, workshops, quizzes, and more
- Work with multiple SMEs and under a tight timeline
- Manage projects to ensure that content is created and deployed properly in accordance with the project plan
- Analyze programs' effectiveness, user satisfaction, and work to improve them
Your Experience & Skills
- 3+ years of experience in instructional design - must
- Developing product-related e-learning content using authoring tools such as Adobe Creative Suite, Articulate Rise, Genially, and being familiar with LMS
- Working in a global, fast-paced environment
- Working independently on multiple projects, as well as in a team-oriented and collaborative environment
- Exceptional communication skills and ability to work across groups, levels, and geographies
- English at mother-tongue level - must
- Experience with monday.com platform - advantage
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