#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We work on large scale distributed systems, processing over 1 trillion events a day with a petabyte of RAM deployed in our Cassandra clusters - and this traffic is growing daily. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to developing and shaping our cybersecurity platform. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
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About the Role:
At CrowdStrike, we are up-levelling our product design capabilities to bring our users the most innovative, effective, and human-centered products they need and deserve. We are seeking a self-motivated and ownership-minded Product Design Producer to be a force-multiplier in our Design Ops and Product Insights team, amplifying our efforts and impact. The Product Design Producer aims to bring cohesion and clarity to design processes across the organization. You should have the ability to empower others by guiding the success of your design colleagues in a cross-product team capacity.
This is an exciting opportunity to help CrowdStrike, its customers, and designers across the organization reach their potential and provide useful, efficient, and inspiring experiences.
What You'll Do:
- Helping to establish, reinforce, and maintain the integrity of design practices across CrowdStrike
- Identify and address bottlenecks, pain points, and areas for improvement across the design organization to facilitate cross-product/functional collaboration and connect people
- Supporting design research workflows such as scheduling and user recruitment, participant management, tool management, legal and policy governance, and research repository management
- Coordinating customer research initiatives through direct scheduling of sessions and communications to all parties involved
- Identifying areas for process improvements within the design team and across cross-functional teams to improve efficiency and outcomes
- Collaborating with other Product Design Producers and various disciplines to create standards and processes that empower designers to do their best work
- Developing and maintaining consumable resources, templates, playbooks, documentation, and training materials
- Evaluating and tracking effectiveness of design and research workflows to implement changes that improve processes and produce meaningful impact
- Creating alignment between stakeholders and effectively negotiating deliverables and timelines, while reporting outcomes to the leadership team
- Proactively identifying and removing barriers that impact design success or team wellbeing
- Identifying and creating opportunities for design colleagues to improve their skills and capabilities. This could include - but is not limited to - conducting training sessions, establishing a regular cadence of learning and development activities, and encouraging/organizing participation in design-related education
- Exceptional organizational and project management skills with an attention to detail
- Excellent problem solving skills. You are able to wade through ambiguity, come up with applicable solutions, iterate, take calculated risks, and learn lessons from setbacks
- Previous user research experience with a track record of democratizing research across organizations at scale
- A strong understanding of design principles, practices, and their application throughout the product design lifecycle
- Extensive experience working in organizations with varying levels of Product Design maturity, and exposure to different ways of approaching design and knowledge of risks/benefits associated with each approach
- Effectively prioritize work based on varying time frames in a fast-paced design environment
- Strong communication skills focused on building relationships and fostering collaboration. Able to leverage these skills to both facilitate group discussions and deliver internal presentations
- Strong abilities in several areas of the design process. These might include: requirements gathering/understanding the root cause of problems designers are solving for, workflow definition, interaction design, content strategy, high-fidelity design
- Strong leadership and self-management skills
- Achievement and goal-oriented
- High level of integrity. You have the determination and resolve to do the right thing for your colleagues and for the users of our products
#LI-Remote
#HTF
Benefits of Working at CrowdStrike:
- Remote-first culture
- Market leader in compensation and equity awards
- Competitive vacation and flexible working arrangements
- Comprehensive and inclusive health benefits
- Physical and mental wellness programs
- Paid parental leave, including adoption
- A variety of professional development and mentorship opportunities
- Offices with stocked kitchens when you need to fuel innovation and collaboration
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com for further assistance.