Director, Corporate Communications (Social Responsibility)

Major League Baseball is seeking a Director, Corporate Communications to lead strategic communications efforts that enhance the organization’s reputation, drive key messaging, and engage key stakeholders, including media, employees, and partners. This role will oversee external and internal communications strategies, working closely with leadership to ensure alignment with the MLB’s objectives in areas including social responsibility, community affairs, baseball and softball development, youth engagement, and charitable partnerships.

The ideal candidate is a proven communications leader with experience in the cross-section of sports, media, culture, and social responsibility.  The successful candidate will be adept at managing public relations, crisis communications, executive messaging, and media relations at a high level.  We are looking for someone who is creative, proactive, and knowledgeable in the areas of social media and influencer culture.

Responsibilities

• Develop and execute strategic corporate communications plans to enhance brand reputation, media visibility, and stakeholder engagement.
• Serve as a primary media contact, managing relationships with top-tier sports, culture, community, and entertainment media.
• Lead the development of press releases, media statements, key messaging, and editorial content to support business objectives.
• Identify opportunities to amplify the organization’s initiatives through proactive media outreach and storytelling.
• Prepare executives and key spokespeople for media interviews, speaking engagements, and public appearances.
• Provide outstanding service to important internal departments by immersion in those areas and providing strategic communications guidance.
• Develop and implement programs that foster employee engagement, inclusion, and cross-departmental collaboration.
• Work closely with HR and senior leadership to craft messaging for town halls, company-wide announcements, and internal initiatives.
• Partner with Employee Resource Groups (ERGs) and Corporate Social Responsibility teams to highlight employee-driven initiatives and community impact.
• Manage one staff member to collaborate in achieving successful results while nurturing the staff member’s professional growth and development.
• Develop and maintain crisis communication plans, ensuring swift and effective response to reputation-sensitive issues.
• Serve as a key point of contact for media inquiries and crisis situations, collaborating with legal and executive teams to manage responses.
• Monitor media coverage, social sentiment, and public perception to proactively identify and mitigate potential risks.
• Support C-suite and senior executives with the development of speeches, op-eds, thought leadership content, and industry presentations.
• Identify opportunities for executives to participate in industry panels, media interviews, and business forums.
• Lead PR and media engagement strategies for publicizing community and youth participation events, civic elements of league sponsorships, and charitable partnerships.
• Support the communications efforts for league initiatives, All-Star Week, international series, and other high-profile events.

Qualifications & Skills

• 10+ years of experience in corporate communications, public relations, social responsibility, and/or media relations, preferably in sports, media, or entertainment.
• Strong relationships with national and industry media across sports, culture, and entertainment.
• Experience developing executive communications, crisis management strategies, and media messaging.
• Excellent writing, editing, and verbal communication skills, with a track record of crafting compelling narratives.
• Strong understanding of internal communications strategies, corporate culture, and employee engagement programs.
• Ability to navigate sensitive issues and high-pressure situations with professionalism and discretion.
• Proficiency in Microsoft Office Suite, media monitoring tools, and social media analytics platforms.
• Bilingual fluency in Japanese or Spanish is a bonus.
• Ability to travel and work non-traditional hours, including weekends and evenings as needed.

Salary Range: $115,000 - $140,000

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

• 100% Employer Paid Medical/Dental/Vision Premiums
• Company Contributed 401K Plan
• Paid Time Off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance