The Global Partnerships team manages Meta's relationships with top and emerging partners across creators, public figures, media, and entertainment. Focusing on Facebook, Instagram, Threads, and WhatsApp, the team helps drive product priorities and partner success across our family of apps.Meta seeks to hire a Partner Solutions Manager based in Indonesia. This role will concentrate on driving product adoption, operational efficiency, and business value for Meta alongside our key partners in Indonesia. In collaboration with Strategic Partner Managers, Product, Data Analysts, and Strategy & Operations teams, this position will provide strategic planning, reporting & analysis, relationship co-management, thought leadership, product insights, and education, helping accelerate success for both Meta and our partners in the region.
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Partner Solutions Manager, Indonesia Responsibilities:
- Strategic Planning: Collaborate with internal stakeholders to develop and implement comprehensive strategies and programs that drive product adoption and partner business value through Meta's family of apps
- Performance Analysis: Collaborate with Strategic Partner Managers to regularly analyze the performance of partner accounts/pages to identify areas of improvement and/or opportunities for product adoption
- Reporting and Forecasting: Provide regular reports on partner performance, goal tracking, market trends and forecasting to identify potential challenges or opportunities for the in-market team.
- Relationship Co-Management: Working with Strategic Partner Managers, support managed partners with product education, partner deep-dives, escalation management, product consultations, and liaise with internal stakeholders to propose innovative solutions
- Support Product Go-To Market: Working with partners and internal teams on product launches and tests. Coordinating access, education, product feedback and measurement.
- Product Expertise: Share product expertise and educate partners on our best practices & new products to help them accelerate their growth. Serve as a Product expert for internal partnerships teams and partners
- Cross Functional Collaboration: Act as an internal advocate on behalf of partners with cross-functional teams. Collaborate with cross functional teams and regional counterparts to build solutions at scale.
- Thought Leadership: Leverage data-led insights and narratives to help drive strategic decision-making. Proactively synthesize findings, develop recommendations, and communicate results as they relate to the ecosystem. Use market-specific knowledge and insights to support the execution of our business goals.
- 5+ years of experience in consulting, strategic partnerships, account, partner, or project management
- Industry experience in Tech, Social Media, Digital or Entertainment
- Experience in data analysis, reporting and forecasting, able to turn data into meaningful narratives
- Experience working independently and a track record of taking initiative
- Experience navigating large organisations with multiple teams and stakeholders, effectively working cross-functionally, both internally and externally
- Experience solving problems in a collaborative environment
- Fluent in Bahasa and English are required as this role will collaborate with external stakeholders whose usual business language is Bahasa and English
- Experience with using Facebook or Instagram to help partners or clients reach their goals
- Knowledge of the entertainment media ecosystem in Indonesia
- Experience prioritizing conflicting demands and projects, focusing on impact
- Self-starter, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.