Business Messaging Specialist (EMEA)

Meta is seeking a high-performing Business Messaging Specialist (BMS) with experience in enterprise sales and client success within high-growth, B2B tech or SaaS environments. This individual will play a critical role in driving the adoption and revenue growth of Meta's Business Messaging solutions across key EMEA markets. The BMS will be responsible for developing and executing go-to-market strategies, managing a defined book of business, and collaborating closely with cross-functional teams to deliver measurable impact for clients and the business.This role requires a deep understanding of the EMEA landscape, strong consultative selling skills, the ability to translate client needs into strategic messaging solutions, and a passion for innovation in business communication.

• Drive revenue growth and strategic account planning for a defined book of business, with a focus on Business Messaging solutions
• Partner closely with Client Partners, CSMs, and cross-functional teams to identify opportunities, prioritize accounts, and execute on growth initiatives
• Act as a subject matter expert and trusted advisor on Business Messaging across internal and external stakeholders, including clients' C-suite decision makers
• Conduct in-depth conversations with clients to understand their business objectives and connect them to the value of Business Messaging
• Analyze industry trends, market dynamics, and business KPIs (P&L, ROI, EBITDA, etc.) to guide client strategy and solution adoption
• Identify opportunities for growth across verticals such as eCommerce, travel, real estate, digital natives, and sovereign wealth-related sectors
• Support the development of case studies and success stories to highlight EMEA's role in pioneering the Business Messaging go-to-market approach
• Participate in regional events and activations, including F1 sponsorships and workshops, to raise awareness and drive client engagement
• Collaborate with cross-functional teams across product, marketing, partnerships, operations, and sales enablement to improve go-to-market execution
• Deliver feedback from the market to influence product development and shape future business messaging offerings

• Bachelor's Degree in Economics, Business, Finance, or related field
• 5+ years of experience in enterprise sales, business development, or customer success in B2B tech or SaaS
• Proven experience in solution selling, working directly with large regional or global clients across multiple industries
• Demonstrated ability to translate complex business needs into strategic product solutions
• Strong understanding of the EMEA market, including economic, political, and cultural dynamics
• Excellent communication and collaboration skills with experience engaging C-level stakeholders
• Fluent in Arabic and English

• Master's Degree in Business Administration or related field
• Experience with business messaging, conversational commerce, or omni-channel customer support products
• Experience working across multiple countries within a single region or portfolio
• Experience influencing product or marketing strategy through frontline client feedback
• Ability to work effectively under pressure, navigate ambiguity, and deliver consistent results
• Familiarity with a broad set of verticals, including financial services, retail, telecommunications, travel, and digital platforms