Business Education Global Program Manager, APAC & EMEA

The Meta Business Education team (which powers Meta Blueprint) is committed to empowering growth through digital education. Our mission is to deliver training on the latest and greatest in Meta marketing innovations-from products and services to best practices-to our global customers and partners.We collaborate with teams across the Meta organization, as well as with agencies, marketing partners, and businesses of all sizes, to develop best-in-class training and educational solutions. Our dedicated team strives to provide exceptional learning experiences, enabling partners to fully leverage everything Meta and its family of apps and services have to offer. If you're passionate about developing and deploying both in-person and online training programs and are looking for an opportunity in a rapidly expanding team, this could be your chance. The Business Education Global Program Manager role is part of the Business Education Training team.

• Project Management: Lead the project management for regional, pan-regional, or global education projects
• Process Enhancement: Collaborate with other regional Program Managers to enhance existing or create new global processes. Developing consistent frameworks and outline of processes and workflows to be executed by Coordinators
• Lead operational roll-out of Business Education programs (e.g., Meta Blueprint Business Education Program, Certified Company). Ensure regional feedback is collected and implemented, influencing global guidelines and processes. Support new program introductions, ensuring seamless integration through planning, pilots, launch, and maintenance
• Platform Team Collaboration: Partner with the Business Education Platforms team to ensure global processes are being followed adequately, adhering to agreed timelines and deliverables for Live Training, Webinars, Custom Learning Paths offering and Online Helpdesk support
• Communication: Partner on communications related to Business Education offerings, ensuring global initiatives and messaging are cascaded to the region and cross functional partners
• Strategy Development & Regional Expertise: Collaborate with the Regional Head and Business Education Training Partners to build the education strategy for your regions, aligning with Global Business Education priorities. Provide regional expertise and innovation for new program launches integrated into your region
• Program Reporting & Budget Management: Develop and maintain the region's program reporting strategy, ensuring up-to-date and accurate reporting. Manage the region's budget forecast, allocation, and expenditure, aligning with global team policies and Meta's financial guidelines
• Customer Support: Lead Meta Blueprint's customer support by managing and enhancing the process in the region
• Event Planning & Vendor Management: Oversee regional in-person event planning and management, including training, testing events, and team offsites. Manage vendor relationships, ensuring contracts are up-to-date and performance feedback is implemented
• Data Management & Compliance: Manage event data within your region, ensuring compliance with Meta's data sharing policy and other localized policies
• Innovation & Expertise: Act as a regional Meta Blueprint & Meta Certification point of contact, providing expertise on the latest operational standards and guidelines. Identify opportunities, define plans, and execute complex programs in the region, collaborating with Cross Functional Partners
• Cross-Functional Partnerships: Establish and maintain strategic relationships with cross-functional partners and external suppliers to ensure seamless execution of educational programs within APAC and EMEA regions
• Coordinator Management: Oversee the engagement, onboarding, and management of contingent worker Coordinators, providing clear direction and guidance to ensure they deliver high-quality coordination services for BizEd education programs and solutions within their designated markets
• Manage the relationship with Contingent Worker Program and/or Vendors to assure that contracts are up to date and timely performance feedback is provided & implemented
• Minimum of 30% travel

• Bachelor's degree
• Fluent in English
• 8+ years of experience in business education, training, or a related field, with at least 3 years of experience in a program management role
• Proven track record of managing large-scale programs or projects in a global setting
• Strategic thinking and problem-solving: strong analytical and problem-solving skills, with demonstrated experience in analyzing data, identifying trends and patterns, and making informed decisions that drive business outcomes
• Project management skills, with proven examples of prioritization while working on multiple projects and deadlines
• Familiarity with event platform tools: Learning Management System, Splash, BlueJeans, Zoom, Webex
• Communications experience, specially creating executive communications

• Proven success history of communicating with and influencing executive level stakeholders
• Certification in project management (e.g., PMP, Agile) is a plus
• Proven experience within and knowledge of the broader advertising landscape, specifically digital marketing and internal workings of media/creative agencies