The Agency Solutions Manager is a strategic and enthusiastic solution-driver who puts Meta customers at the core of everything they do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, the ASM is responsible for partnering with local agencies and enablers to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities as well as develop approaches to scale the outreach of local partners, and use data and analytics to build a consultative solution for our customers. Success in this position requires strong consultative and analytical skills, a focus on service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
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Agency Solutions Manager ANZ Responsibilities:
- Build and manage relationships with key agencies and enablers (media, creative, measurement and automation technology)
- Serve as external product consultant educating agencies on product solutions and best practices, and ultimately grow existing business partnerships.
- Provide extensive training to agencies, both on Facebook solutions as well as our consultative selling approach
- Be the second line of defense, help agencies become unstuck in high-stakes pitch situations, campaign set up and when driving performance
- Establish trust and help partners establish trust with clients, leading to an increased focus on Facebook and local, publishable success stories
- Develop strong connections with internal expert teams (creative, marketing, measurement, product-marketing, solutions engineering) as well as with other emerging markets regions.
- Set up internal leaning agendas and foster exchange of best practices on an ongoing and process optimized basis In partnership with Agency Partner(s), identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
- Analyse data and insights to inform and guide strategy of the emerging markets region
- Influence product innovation based on agencies' and client needs and feedback
- Bachelor's or Master's level degree
- 5+ years of experience in digital media agency or related field
- Demonstrated media agency experience
- Extensive experience as a Facebook user
- Advanced Excel skills
- Experience aligning solutions and measurement to client business objectives
- Experience planning, delivering, and executing media, measurement, and creative strategy
- Experience presenting to external stakeholders at a variety of levels
- Strong project management abilities, with experience completing projects with minimal direction with high attention to detail
- Experience providing insights and campaign optimisations/recommendations
- Demonstrated ability to build strong working relationships with internal and external partners
- Experience leading and managing initiatives autonomously and with a high degree of accountability
- Advanced communication skills with the ability to articulate solutions
- Ability to guide adoption of products/solutions
- Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections, providing solutions and guidance with support
- Familiarity with Facebook's ad products
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.