The Account Management team is a sales team and part of Meta's Global Business Group. The team is focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta advertising solutions.Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their own business results on Meta through client-centric consultation, education, and support. Ideal candidates will have experience in pipeline management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others to achieve results.This position is full-time and located in our Singapore Office.
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Account Manager, Indonesia and Emerging Markets Responsibilities:
- Drive revenue growth for our organization and the businesses we support
- Be an expert in Meta's solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs
- Improve performance of our clients marketing spend in a client-centric manner
- Align clients key performance indicators (KPIs) with Meta solutions to drive incremental value
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
- Bachelor's degree or equivalent practical experiences
- At least 4+ years of relevant experience in account management, brand management, performance marketing, digital marketing, media agency, sales or consulting
- Ability to build effective relationships and work with stakeholders across various levels (C-level, mid-management working level, etc.)
- Ability to partner and collaborate effectively and contribute to success of the team
- Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to details
- Strong problem solving and quantitative analytical skills
- Fluency in both Bahasa Indonesia and English required as the role manages clients whose usual business language is Bahasa Indonesia and English
- Previous experiences related to advertising agency, sales, digital marketing or account management experience with knowledge of the digital advertising landscape highly preferred
- Familiarity with Meta's advertising solutions and/or any other digital advertising solutions
- Experience in managing clients in Emerging Markets is a plus (e.g. Bangladesh, Cambodia, Kazakhstan, Kyrgyzstan, Laos, Mongolia, Nepal, Pakistan, Sri Lanka, Uzbekistan)
- Knowledge of the digital advertising landscape in Indonesia and/or Emerging Markets is a plus
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.