Senior Project Manager - Global Corporate & Investment Banking, Global Markets, Global Research and International Program Management

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for managing complex to high risk cross-functional and/or inter-departmental programs or projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities include partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to make strategic changes.

Specifically, this role will focus on all HR activities for the Analyst and Associate population across Global Corporate and Investment Banking (GCIB), Global Markets and International. Reporting to the Global Head of Program Management for GCIB, Global Markets, Global Research and International, the role will serve as a key strategic partner to both business leaders and all facets of HR.

Responsibilities:

• Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
• Leads the adoption and sustainment of change initiatives and assesses adoption risks
• Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance
• Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

• Proven experience driving large scale change including technical change delivery, complex process transformation, and third party vendor engagement
• 7+ years of program and project management experience with an emphasis on integrated people, process and technology transformation
• Demonstrated experience managing change in alignment with program/project standards, practices and related disciplines
• Demonstrated planning, scheduling and critical path management which includes driving large scale, integrated change in a highly matrixed environment
• Strong relationship management skills with the ability to seamlessly integrate and communicate across functional and technical leadership and with control partners and other key stakeholders
• Expert proficiency in Microsoft PowerPoint and excel

• Prior experience managing and delivering change within Human Resources
• Human Resources product and process knowledge and experience
• Procurement, purchasing, or third party vendor management experience
• Experience managing direct reports or matrixed resources
• Project Management certification

• Controls Management
• Issue Management
• Problem Solving
• Process Management
• Process Performance Measurement
• Monitoring, Surveillance, and Testing
• Policies, Procedures, and Guidelines Management
• Process Design
• Program Management
• Project Management
• Critical Thinking
• Influence
• Prioritization
• Process Mapping