Operations Analyst - GWIM Credit-Charlotte

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

LOB Job Description: Global Credit Operations is responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.

Responsibilities:

Assists with coordination of implementation for products, services, and operational solutions

Supports the design, documentation, implementation, and monitoring of new products and services

Provides guidance regarding procedural, technical, and operational changes

Expands business products knowledge within operations environment

Builds network by developing relationships with partners and teammates

Inspects data to identify issues and trends

Collects and interprets data to validate operational processes

Minimum Qualifications:

Understanding of credit structures, documentation, and loan accounting principles

Full working knowledge of operations environment acquired through experience in a similar area.

Monitoring, Surveillance, and Testing

Business Analytics

Reporting

Data Management

Policies, Procedures, and Guidelines Management

Process Design

Desired Skills:

Knowledge of AFS Loan System and/or Loan IQ, BOSS, INTERACT, FDES, BFT, EDR, Content Navigator, Service Request, Global Process Analytics (GPA) and various other research systems.

Four Year College Degree in Business/Finance/Accounting is preferred.

Skills:

Attention to Detail

Customer and Client Focus

Monitoring, Surveillance, and Testing