Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Want more jobs like this?
Get Business Operations jobs in Richmond, VA delivered to your inbox every week.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
As part of the GT Third-Party Governance & Oversight team help drive adherence to Enterprise Policy & Standard requirements including, but not limited to external data transmissions to identify and execute opportunities to reduce risk of data shared with third-parties.
Responsibilities:
- Partner and support FLU assess options to mitigate risks sharing data with Third-Party
- Escalate outcomes of risk review and recommendations to the proper Risk Routine
- Develop materials: QRG, template for escalations, & SharePoint to gather and report out responses
- Execute monitoring/oversight activities and recommend actions to improve performance
- Drive for improvement to the current oversight and governance processes focused on risk management and program execution
- Monitor upcoming changes to the Third-Party Program and work with the leadership team to implement any required actions to ensure those changes are executed flawlessly
- Monitor and analyze related risks and issues impacting GT&O Third Party Program performance and execution
- Engage with Global Third-Party Program Vendor Managers, Control Partners, Third-Party Engagement Managers and horizontally across FLUs/ CFs to ensure Program understanding and adherence
- Participate in GT Third-Party governance and issues forums to discuss and challenge third party performance across all phases of the Third-Party program including current and emerging risks and mitigating actions
- Participate in execution of continuous improvement work efforts that drive efficiency and strengthen the portfolio oversight process
Required Qualifications:
- 8+ years of experience with risk management and preferably third-party management background
- Microsoft Office skills, including advanced Excel proficiency
- Risk and/or Audit Experience
- Ability to synthesize data and use it to tell a story Experience with data visualization tools, such as Tableau
- Strong written and communication skills ability to tailor message to audience
- Experience in developing and executing monitoring and oversight programs
- Strong analytical skills
- Strong attention to detail
- Independently driven, high bias for action
- Intellectual curiosity
- Ability to work effectively in a fast-paced and changing environment
- Extensive knowledge of Global Procurement's Third-Party Program
- Ability to positively interact with and influence FLU partners
Desired Qualifications:
- Comfortable with ambiguous situations capable of analyzing, simplifying, and collaborating to solve complex problems
- Capable of performing work with minimal management oversight
- Ability to coordinate and drive execution of priorities and meet deadlines to adhere to policies and standards
- Demonstrated increasing levels of accountability and ownership
Skills:
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
Shift:
1st shift (United States of America)
Hours Per Week:
40