The Loss Prevention & Security Manager at The Luxury Collection Hotel is responsible for safeguarding company assets, personnel, and property by developing and executing comprehensive security and loss prevention strategies. This dual-role position combines physical security oversight with proactive loss mitigation efforts to minimize risk, deter theft, and ensure a safe environment for employees and customers.
Key Responsibilities:
Loss Prevention:
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Develop and enforce strategies to reduce internal and external shrinkage, theft, and fraud.
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Conduct investigations related to inventory discrepancies, employee dishonesty, or policy violations.
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Perform regular audits, compliance checks, and store walkthroughs to identify areas of risk.
Collaborate with operations, HR, and legal teams on cases involving theft or misconduct.
Track and analyze loss trends, creating detailed reports and recommendations for improvement.
Educate and train staff on loss prevention techniques and internal controls.
Security Management:
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Oversee physical security operations including access control, surveillance systems (CCTV), and alarm systems.
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Develop and maintain emergency response plans, safety protocols, and crisis management procedures.
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Supervise and schedule security personnel, ensuring adequate coverage and performance.
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Conduct safety inspections and ensure compliance with health and safety regulations.
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Liaise with local law enforcement and emergency services as necessary.
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Respond to incidents such as disturbances, accidents, or breaches in security.
Qualifications:
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Bachelor’s degree in Criminal Justice, Security Management, Business Administration, or a related field preferred.
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3–5 years of experience in loss prevention, corporate security, or a related role.
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Strong investigative, auditing, and reporting skills.
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Working knowledge of security technology, access control systems, and emergency protocols.
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Excellent leadership, interpersonal, and communication skills.
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Ability to handle sensitive and confidential information with discretion.
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Certifications such as LPQ/LPC, CPP, PSP, or related security credentials are a plus.
Working Conditions:
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Flexibility to work varied hours including nights, weekends, and holidays as needed. Overnight Shifts Tuesday- Saturday from 11pm-7am.
- Requires physical activity such as standing/walking for extended periods and lifting materials.
Our Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members