Operations Supervisor
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Company Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
Job Description
The Opportunity: The supervisor works in a fast paced environment and is responsible for coordinating, directing and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals. This includes the areas of order picking, warehousing, and shipping.
What Your Impact Will Be:
- Supervises, directs and guides warehouse leads and employees.
- Manages employees in warehouse operations in accordance with the organization's policies, practices, ESA standards, and Collective Bargaining Agreement.
- Coordinates workflow and staffing scheduling for assigned employees based on inbound and outbound needs.
- Utilizes AS400 system, database applications, spreadsheets and forecast information.
- Ensures loads are completed and loaded accurately and in a timely manner.
- Ensures that organizational labor efficiency goals are met and maintained, analyses information and implements changes to improve quality, efficiency and safety.
- Other supervisory responsibilities include but are not limited to: training employees; planning, assigning, and directing work; disciplining employees; addressing complaints and resolving problems.
Qualifications
What We’re Looking For:
- Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
- Five or more years of experience in a leadership capacity in a warehouse environment, Union management experience strongly preferred
- Relationship skills that work across teams and functions, excellent communication skills, the ability to compromise and the desire to work with skill sets across the entire organization
- Leadership ability that ultimately betters the team, the ability to drive change and results through influence and focus, and demonstrated expertise in the field
- Analytical skills capable of synthesizing and prioritizing a large volume of information and the ability to think critically to make clear, well-reasoned and rational decisions
- Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines
- Able to analyze and interpret reports, graphs, and other data
- Microsoft Office (intermediate or above)
- The requirements of this position may change from time to time in accordance with the changing conditions of the business. Therefore, Mattel requires the incumbent to be flexible and to assume any corresponding changes in responsibilities.
Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
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Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is a proud Equal Opportunity Employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process.
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