Technology / Infrastructure Resiliency Principal Engineer

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

Mastercard Operational Resilience team within ONE, is responsible for and at the center of driving firm's Technology operational resilience. It implements operational resilience standards; including analysis, tracking and delivery. As a technology-focused team within technology operations, we leverage advanced tools such as FMEA and Blast Radius to enhance our operations. Our team collaborates closely with various product owners to improve product resiliency by analyzing technology stack, help prioritizing, and tracking high-priority items.

Role:
This person will be a strong technologist within Operational Resilience team and partner with various Mastercard internal teams to proactively identify failure modes within respective product and technology stack.
The role will require deep diving into the product architecture, design and technology stack to drive potential failures within the end-to-end stack
Driving cross-functional collaboration with application product owners, application architects, software and infrastructure engineers, application support, and other relevant teams to identify the potential failures and reasons
Help product and application owners make data-driven decision to prioritize mitigating actions based on potential failure impact criticality
Train & assist application teams in building reliable & accurate FMEA documents for their application
Track and report on progress including communicating effectively with management across functions on the progress, road blocks, and set expectations.
Learn and develop basic understanding of applications architecture and process flows

All About You:
Strong Technical capabilities to understand the complexity of various application stacks with underlaying technologies and upstream or downstream systems interactions including shared services
Strong understanding of APIs, distributed platform, network and routing & systems
Experience with enterprise monitoring and alerting
Strong understanding of Incident and problem management including KPIs, SLAs
Basic understanding of Operational Resiliency concepts
Strong understanding of indusry stndard FMEA practices and related tools
Data analytics to make data driven analysis of failure points and resiliency improvements
Effective project management skills to produce analysis summary and templates for technology management consumption

Corporate Security Responsibility:
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

NOTE: Candidates go through a thorough screening and interview process. There is no need to include all preferred skills in the job description.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
Purchase, New York: $159,000 - $265,000 USD