Senior Specialist, Product Manager

Title and Summary

Senior Specialist, Product Manager

Our Purpose
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

Overview

Title: Senior Specialist, Product Management - Commercial Solutions: Transaction Management and Controls

This position is with the Mastercard Commercial Solutions department. The mission of Mastercard Commercial Solutions is to power business and trade for organizations everywhere. The Commercial Card Solutions: Transaction Management and Controls team is looking for a Senior Product Management Specialist to drive our platform modernization initiatives; focusing on overseeing the end-to-end process of migrating customers, partners, and data across our software platform, ensuring seamless transitions and optimal performance. The ideal candidate is passionate about ensuring customer satisfaction, highly motivated, analytical, intellectually curious, possesses strong technical acumen, project management skills, and the ability to collaborate with cross-functional teams.

Role

• Assist in developing and executing strategic plans for data migration projects, aligning with business objectives and timelines
• Define business and technical requirements while managing relationships with technical resources
• Provide technical guidance and oversight throughout the modernization initiative, ensuring best practices and addressing any technical challenges that arise
• Collaborate closely with engineer teams, architects, business stakeholders, and other relevant parties to ensure alignment and successful execution of modernization projects
• Track and report on the status of project plans
• Identify potential risks and mitigation strategies associated with the project, proactively addressing issues to minimize impact on quality and project timelines.
• Implement rigorous quality assurance measures to validate data integrity and ensure that there is no impact to customer functionality
• Maintain comprehensive documentation of initiative implementation, and generate content to communicate updates relevant to both internal stakeholders and external customers
• Acts as a business owner and lead the product management cycle, managing long-term and short-term strategic initiatives for a commercialized product
• Roles in this family also include overseeing product evolution, enhancement deployment, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product's life cycle, conduct ongoing care and maintenance, and manage OKRs, KPIs, P&L
• Support the analysis and delivery of internal and external stakeholder needs and issues
• Conduct market research to inform profitability targets for our products
• Provide insights that may influence the sales strategy, and contributes to the development of materials for training and RFPs

All About You

Qualifications include:
• Bachelor's degree in computer science, engineering, or related fields preferred
• Intermediate experience in technical product management, product management, project management, or software development
• Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results within specified timelines.
• Excellent communication and interpersonal skills, with the ability to effectively explain technical concepts and collaborate with diverse teams and stakeholders
• Solid understanding of database concepts, data modeling, and proficiency in Oracle Golden Gate technology
• Experience working in agile environments is a plus.
• This position may require flexibility in working hours, as our engineering partners are internationally located. The successful candidate should be open to scheduled adjustments to accommodate collaboration with team members in different time zones. We value work-life balance and strive to accommodate individual needs while ensuring effective communication and collaboration across global teams.

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.