Senior Specialist, Product Management

Key Responsibilities:

• User-Centric Design & Research
oTranslate complex product requirements into intuitive user flows, wireframes, mock-ups, and prototypes.
oConduct user persona research, interviews, and surveys to uncover actionable insights and drive product decisions.

• Product Development & Collaboration
oPartner with engineering teams to clarify requirements, attend feature demos, and ensure alignment throughout the development lifecycle.
oIdentify and implement best practices across regions to enhance customer engagement and operational efficiency.

• Customer Communication & Enablement
oCreate and review customer-facing documentation, announcements, and user guides to ensure clarity and consistency.
oIdentify and drive process improvements to enhance data availability and usability for both internal and external stakeholders.

• Stakeholder Engagement
oBuild strong, collaborative relationships with internal teams and external partners to align on product goals and deliver value.

About You:
• Strong understanding of Authorization, Clearing, and Settlement processes, with the ability to interpret and explain data elements.
• Proven experience in Agile product management, including feature visualization, writing, and elaboration.
• Background in the payments industry, with familiarity in ISO messaging standards.
• Excellent communication and influencing skills, with the ability to clearly articulate problem statements and opportunity areas.
• Deeply customer-focused, with a passion for designing intuitive and impactful user experiences.
• Highly organized, with the ability to manage multiple priorities in a fast-paced environment.
• Skilled at translating complex requirements into simple, effective solutions.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Pune, India

Job ID: Mastercard-22331_R-254026

Employment Type: OTHER

Posted: 2025-07-25T00:04:42