Senior Product Manager - Technical
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical
Overview
Mastercard is seeking a ''Product Manager Technical'' to join the Data & Services program based in Prague. Working alongside the Lead PMT you shall ensure the smooth running of our Data Pipeline engineering service underpinning our global platform delivering both the SpendingPulse and SpendingPulse Destinations services to our global customers.
Role
Delivers against the quarterly roadmap along with ad hoc requests.
Supports the Agile ceremonies along with the TPM.
Collects/ creates and shares user stories with engineering teams.
Defines acceptance criteria & co reviews feature set for deployment.
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with lead PMT, internal teams and customer service to identify, classify, and prioritize feature-level customer issues.
Works with Lead PMT, TPMs & Developers to define requirements behind technical & business requests
Owns and manages product documentation within confluence ensuring features and associated documentation is concise and easily consumable by others.
Upholds ''Data Excellence'' as defined by the Lead PMT
Prepares, launches, & monitors the Data Pipeline platform performance and operational health for feature sets
Participates in post-launch reviews & incorporates feedback going forward.
Works with the Lead PMT and data teams to ensure regional and client data confidence.
Creates forecast accuracy reports both ad hoc and quarterly to support the Lead PMT
Works with the Lead PMT to ensure the correct prioritization process is being adhered to.
Continuously monitors development at the feature level and adjusts as required.
About you
Experience of working within a data analytics environment
Direct experience of working closely with engineering teams and delivering scalable solutions and product increments on agreed timelines.
Direct experience of managing roadmaps along with balancing commercial and internal prioritization.
Recognize discordant views and take part in constructive dialog to resolve them
Verbal and written communication is clear and concise
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Some Meals Provided
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
- 401(K)
- Company Equity
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Shadowing Opportunities
Diversity and Inclusion
- Employee Resource Groups (ERG)